[SOLVED] I got a new Asus Z87-K Mobo green light but no boot graphics card is lit up red led it's a Rx 580 snow leopard

[Joshua Alves]

This is my configuration
Xeon E3-1246 v3 3.5 GHz cpu
HyperX Fury Savage 8gb x 4 heat spreader red ram DDR3
PSU is a spirit 700 watt PSU black edition
Case Dark Flash Phantom case
RX580 Dual Snow Leopard GPU

I need help just bought this Mobo off of Newegg it's a brand new Mobo refurbished used but new RX580 graphics card lights up red while Mobo is lit up green no boot tho

 

[Fix_that_Glitch]

This is my configuration
Xeon V2 1250 3.5 GHz
HyperX Fury Savage 8gb x 4 heat spreader red ram
PSU is a spirit 700 watt PSU black edition
Case Dark Flash Phantom case
RX580 Dual Snow Leopard GPU

I need help just bought this Mobo off of Newegg it's a brand new Mobo refurbished used but new RX580 graphics card lights up red while Mobo is lit up green no boot tho

Can you double check on your cpu model, I am not seeing it for use on that motherboard.

 

[Joshua Alves]

I'm sorry the CPU is a Xeon E3-1246 v3 running at 3.5 GHz

 

[Fix_that_Glitch]

oK so since the motherboard is refurbished they may have reset the bios to the lowest one which is 0309. To run your cpu the bios needs to be 1103 or higher. It tops out at 1404. You will have to install the bios and see if it helps. Z87-K - Support (asus.com)

 

[Joshua Alves]

How do I install bios

 

[Fix_that_Glitch]

You will either have to buy a cpu that runs on 0309 and hope it is a bios upgrade needed to resolve your problem, or bring it to a pc store to have them update the bios for you.

 

[Joshua Alves]

tyvm sir

 

[Fix_that_Glitch]

You can try and unplug the gpu, plug the monitor into the motherboard and see if you can get the pc to boot with the cpu graphics. If you can get to bios you can update the bios with ez bios update.

 

[DSzymborski]

"Brand new refurbished used"

So...uh...it's used? And is the RX 580 actually new or used? Don't see a lot of those new anymore. It's helpful to know what we're working with. Can you verify any of these parts were working before assembling this PC?

You don't happen to have a PSU that's safe to use, do you? It may not be causing this problem, but these components shouldn't be used with a very cheaply made, fake 700W junk PSU. Would kind of defeat the purpose of diagnosing the problem if you remedy this problem and then immediately fry your new GPU with a dodgy power source.

 

[Joshua Alves]

So whats the version I need to update it to

 

[Joshua Alves]

I've had the RX580 Sitting around it's an Asus brand GPU

 

[DSzymborski]

I've had the RX580 Sitting around it's an Asus brand GPU

So you bought it new (not used or refurbished) and you haven't used it yet, and you just finally opened it from the package?

Again, it's helpful to be specific. We're not at your PC. We can not see everything you do, hear everything you do. We can not look at the individual parts nor do we magically know the history of the parts involved. All these things you have to convey to us.

 

[Joshua Alves]

Well I opened the GPU left it sitting around for about a couple of years never touched it until now it's not dirty or anything

 

[DSzymborski]

Well I opened the GPU left it sitting around for about a couple of years never touched it until now it's not dirty or anything

That's unfortunate; your warranty started running when you bought it. But if it's less than three years you bought it new, then at least you may have some warranty time left.

Is there any sticker on the motherboard indicating what BIOS version you have?

 

[Joshua Alves]

I have to see when I get home

 

[Fix_that_Glitch]

You can try with version 1104. It's not advisable to jump to the top bios. If it solves your problem then you can upgrade to top bios from there. You can try plugging the monitor in to the motherboard to see if you can get to bios screen.

 

[--SID--]

E3-1246 V3 has a igpu. First try to boot without the RX 580 and the monitor connected to the motherboard

 

[Joshua Alves]

The PSU is an Apevia ATX-SP700W 700W Spirit Power Supply is this a good brand of psu

 

[DSzymborski]

The PSU is an Apevia ATX-SP700W 700W Spirit Power Supply is this a good brand of psu

It's most certainly is not.

I'm not sure I'd even call it a PSU.

 

[Fix_that_Glitch]

E3-1246 V3 has a igpu. First try to boot without the RX 580 and the monitor connected to the motherboard

Tuesday at 10:23 AM

You can try and unplug the gpu, plug the monitor into the motherboard and see if you can get the pc to boot with the cpu graphics. If you can get to bios you can update the bios with ez bios update.

 

[Fix_that_Glitch]

The PSU is an Apevia ATX-SP700W 700W Spirit Power Supply is this a good brand of psu

It's a cheap psu. You usually get what you pay for. The last thing you should go cheap on is the psu. It is the heart of the pc if you will. IMHO.