I got ban, what doing ?

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Nov 20, 2018
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Hello everyone, and I am asking for help, playing fortnite, I was ban, and contacting the support I learned that I have a ban on the entire computer, and the only thing I can play on another device, but I did not find out whether ip or something another, my question is, if it changes the motherboard, is there any possibility that this problem will occur? what can I do? I do not want to change the whole computer.
 
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