I had pre-installed Windows 7 home basic (64 bit) in my laptop. There is some problem in hard disc due to which I had replace

[sachin kotangale]

I had pre-installed Windows 7 home basic (64 bit) in my laptop (sony vaio vpceb24en). There is some problem in hard disc due to which I had replace hard disc and then for getting back my windows 7 home basic(64 bit) back i started recovering up with recovery disc but its showing that some files are missing from disc. now my laptop has no OS. Please tell me how to get back Factory setting and OS?

 

[faalin]

find someone that you know that has a windows 7 32bit disc and install the os, or download a copy from Microsoft. When asked for a key type in the one on the back of the laptop not the one from the cd.

since the new harddrive does not have the factory recovery partition you cant use the recovery disc that came with the laptop.

 

[Stingerxxx]

It may be possible to contact Sony and receive factory restore disks directly from them. I do not know this for sure, but it may be worth exploring.

In terms of doing it on your own without contacting Sony, the only way to restore a PC to factory is to have the software/disks to do so. The issue with recovery disks is that they are HDD and BIOS. They are not linked to the case, or even the CPU most times. So the only way to obtain these disks is to have them either sent from Sony, as stated above, or have them made by someone with the SAME computer that you have, that has the SAME bios. Otherwise the disks will not initialize installation, normally displaying an error message regarding you having the wrong computer.

The best case scenario for you is to install Windows 7 from a basic install disk, then use the key on the bottom of the PC as stated by faalin. There may be an issue with using that key, however. The key is OEM, meaning that it is meant for a pre-install or recovery ONLY. It is common for it to come back as not genuine after performing an aftermarket install of windows, even if you have done absolutely no hardware changes.

 

[Ijack]

Why a 32-bit disk to reinstall a 64-bit OS?

 

[faalin]

My bad.... Yeah you need a 64 bit disc