I am having the exact same problem as EVERYONE here. I have a solid internet connection, my router and modem are sitting next to my samsung"smart" tv, and it says it cannot connect to the internet. I've changed the DNS to 8.8.8.8. and 8.8.4.4. and nothing has worked. How has Samsung gotten away with this? Somebody please help me! I bought this TV in June 2014 and have watched ONE episode of ONE tv show in 6 months!!!!