I have 8gbs of ram, but my computer only uses 4gb?

[znothsweatshirt]

Hello everyone,

I have a problem that is ruining my experience with this computer. Recently I bought a GTX 750TI for my computer. I noticed my PC has been running extremely slow and multitasking became near impossible. I couldn't figure out why until I realized that my computer is only using half of my install ram. Image below.

I have tried switching the sticks around but nothing changed. I have tried going into the performance tab, but after a restart, it went back to what it was before, I also tried going into msconfig boot and setting the max memory but after another restart, it went back also. I tried going into my bios settings and at the bottom it said I only was using half but I think due to my motherboards bios being old I couldn't change the memory settings. If anyone can help me fix this you'll be a lifesaver.

My PC Specs:
CPU - AMD FX(tm)-4300 Quad-Core Processor
GPU - Asus GTX 750Ti 2gb
Motherboard - MSI 760GMA-P34(FX)
RAM - 2 sticks of 4gb DDR3

 

[Kashimi]

Take one stick out, and run the PC. If everything is running as intended, turn the PC off and switch. Try running it with the other stick.

You may have a bad stick of RAM.

Wouldn't hurt to run a stress test on the RAM when you try each one either.

 

[Lutfij]

Can you make sure if you have any BIOS updates pending? Can you parse a link to both sticks(if they are mismatched) or if they are a kit?

 

[tejayd]

If they are matching sticks, and each work on their own. You could try resetting the CMOS and see if that works.