i have a toshiba when it goes to my home screen after that it freezes cant do anything

[adiggs]

i have a toshiba laptop when i get to my home screen it freezes and i cant do anything what can i do

 

[Harrison Whitmarsh]

Hello Adiggs, and welcome to Toms!

I need a few bits of information before we can proceed:

Brand: Toshiba
Model:
Operating System:
Approx. Age:
Condition:
Any Upgrades:

These answers can help us get a better handle on whats really wrong. I await your reply, thanks!

- Harrison Whitmarsh
Lincoln Nebraska USA