Question I have a weird issue since a few months back

Apr 6, 2020
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Hi all, I have this weird occurrence with my PC built in 2013(or as it 2014) for gaming. Last few months, this kept happening:

The display were frozen, and the sound goes "Brrrrrrrrrrrrrrrrr" and then the pc froze indefinitely, leading to a restart via the power button. And in several cases the restart just didn't work. It seems to try to boot up the PC but the boot up seems to hang.

This occurs on different cases:
-Playing my fav game: Black Desert Online:
-Binging with Babish sessions
-Halfway on the Discord call with buddies
-Reddit hopping

It is definitely not overheating issue as some of the occasion, I was basically on Chrome and just browsing.

The first time this occured, I sent to the shop and he mentioned that he just checked and there is no issue, and has just de-dusted the PC and sent me home. However this still occurs.

There is no definite way to replicate this. I managed to sometime game for hours on Rainbow Six Siege with no issue. And sometimes, browsing Chrome for 20 mins could lead to this. I am suspecting a bad RAM or Processor going bad.

Spec:
Nvidia GTX 980 6GB
Intel i56400 2.70GHz
1x 8GB Kingston RAM

Forgot my PSU but it was 600W i believe.
 
Apr 6, 2020
4
0
10
0
Below is the event viewer log for the event where it failes to boot up.

Fault bucket 1895486962480874040, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: dwm.exe
P2: 10.0.18362.387
P3: 8e064b77
P4: StackHash_7f4f
P5: 0.0.0.0
P6: 00000000
P7: e0464645
P8: PCH_73_FROM_KERNELBASE+0x00000000000FFAFF
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER99C7.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A54.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A65.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A6D.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A7D.tmp.txt
\\?\C:\Windows\Temp\WER9A96.tmp.appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_dwm.exe_789165f76494844570e7f578a588b6a7cdd38385_25529819_cab_13baee76-2e89-4e12-a2c5-1c02b5ed35fe\memory.hdmp

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_dwm.exe_789165f76494844570e7f578a588b6a7cdd38385_25529819_13baee76-2e89-4e12-a2c5-1c02b5ed35fe

Analysis symbol:
Rechecking for solution: 0
Report Id: 376e03cf-f446-4453-a143-325046eaceaa
Report Status: 268435456
Hashed bucket: 8472bb8709b37f44fa4e1f59830e8238
Cab Guid: 0
 

hang-the-9

Titan
Moderator
CPU and RAM are probably the last ones I would look at, video card and power supply should be first, need to swap them out one at a time for known good parts and/or test yours in another system. Have you tried a clean Windows setup?
 

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