Question I have BSOD problems

Oct 21, 2022
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This is the link to my previous post for specs and resolved problems:
https://forums.tomshardware.com/threads/pc-underperforming-and-slow.3782247/#post-22834163

I just recently downloaded MWII and just started it up about an hour ago. It gave me a BSOD as soon as i got into a cinematic at the start of the game. I tried again and got another. Both times it said WHEA UNCORRECTABLE ERROR.

I don't know how to post a .dmp file on here from bluescreen view but here's the .txt
==================================================
Dump File : 111722-5718-01.dmp
Crash Time : 11/17/2022 6:39:43 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 0000000000000000 Parameter 2 : ffffc80f7ead3028
Parameter 3 : 00000000bc800800 Parameter 4 : 00000000060c0859
Caused By Driver : PSHED.dll
Caused By Address : PSHED.dll+15b0
File Description : Platform Specific Hardware Error Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.19041.1 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3f92d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111722-5718-01.dmp
Processors Count : 12
Major Version : 15
Minor Version : 19041
Dump File Size : 2,518,948
Dump File Time : 11/17/2022 6:40:10 PM
==================================================
 

Colif

Win 11 Master
Moderator
Specs:
Ryzen 5 5600X
Gigabyte B550 D3SH
Corsair Vengeance 2x8gb 3200Mhz
MSI Ventus 3X OC RTX 3060
Seagate Barracuda 2TB HDD
WD Black 500gb m.2 SSD
EVGA 750W Gold
NZXT H510
Windows 10
Anything else not mentioned? Wifi dongles? USB apart from mouse/keybaord

Running BIOS F15c
that bios must have become F16a since it doesn't exist - https://www.gigabyte.com/Motherboard/B550M-DS3H-rev-1x/support#support-dl-bios

You haven't used Driver Easy again I hope.

So its hardware as thats what a WHEA error is. WIndows Hardware Error Architecture
Its an error called by CPU but not necessarily caused by it
Can be any hardware
Can be heat
Can be overclocking so remove any you have
Can be overclocking software so remove anything like Ryzen Master, MSI afterburner

so you ran memtest
and you reinstall windows? its unlikely to be a driver after a few installs, unless its an old part and only has 1 driver.
What PSU?

Try running Prime 95 - - https://www.guru3d.com/files-details/prime95-download.html
Prime 95 Instructions - https://appuals.com/how-to-run-a-cpu-stress-test-using-prime95/
it runs for 17 hours, so run overnight. It checks CPU, Ram & PSU.

might as well look at that dump
  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
 
Oct 21, 2022
13
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Prime 95 has been running for just over an hour now without any issues

PSU is EVGA Supernova 750W GT 80+ Gold
This is the .dmp ZIP file link: https://1drv.ms/u/s!AnaoERJmbh0MgSHPzVZJy7yGz-UQ?e=aB0okR

More I forgot to mention:
This has happened many times before on Rust, Subnautica, and now MWII
Changing graphics settings doesn't help prevent the BSODs
Only happens when I'm playing a game
I can play minecraft, Terraria, Don't Starve, Overwatch 2, and League of Legends all at ultra settings w/o problems

Edit: No USBs except for keyboard and mouse
 

Colif

Win 11 Master
Moderator
bad weather this weekend so I be in when I can

conversion of dump

report - click run as fiddle to see results


File: 111722-5265-01.dmp (Nov 18 2022 - 13:27:38)
BugCheck: [WHEA_UNCORRECTABLE_ERROR (124)]
Probably caused by: memory_corruption (Process: cod.exe)
Uptime: 0 Day(s), 1 Hour(s), 47 Min(s), and 34 Sec(s)

Wifi dongle
Jul 29 2019rtwlanu.sysRealtek WLAN USB NDIS Driver https://www.realtek.com/en/
no indication it is cause. Its worth thinking about though

Oct 13 2022randgrid.sys!!!Mining virus tied to Modern Warfare 2
unless I have it mislabelled, could it be a anticheat actually?

WHEA dumps generally don't tell me a lot but it gave me chance to look at drivers.
 
Oct 21, 2022
13
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10
This has happened many times in the past. It has always been an issue ever since I built my pc in August. I turned off XMP Profile and the AMD built in overclocking in BIOS and it still has BSODs. It happened before I got the wifi dongle and I use ethernet right now anyways. I switched to a new set of 2x8gb Ram sticks about a month ago band the issue still persists. IDK what to do.

Update: I can play MWII if I can get into a game. It never crashes in a game but I always crashes afterward in the menu.
 

Colif

Win 11 Master
Moderator
unlikely to be ram since you swapped it
Prime pass?

Seagate Barracuda 2TB HDD
WD Black 500gb m.2 SSD

have you checked both drives? run the makers tests on each drive. WHEA can be any hardware.
https://support.wdc.com/downloads.aspx?p=279

updating bios might help, you clearly on a beta bios since its no longer listed and probably became F16a but there could be differences

I don't expect you have a spare GPU you can try. Only tests I know of for GPU are benchmarks and really its just to see if it BSOD during it.

can test PSU
1. just tests it works, we can tell - the paper clip method - https://forums.tomshardware.com/threads/what-is-the-paperclip-method-of-testing-a-psu.1336402/
2, Is best way as can see voltages under load - multimeter https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158
3. only shows values in bios, not under load - in the BIOS to check the +3.3V, +5V, and +12V. - https://www.lifewire.com/power-supply-voltage-tolerances-2624583

No actual tests for Motherboard. Process of elimination used to find cause. If everything else is fine...