I have RMA Questions

[PekkaLegend]

I am RMAing 3 things, yes I'm doing it, but I'm not changing my mind, just please answer this. What do I include when I send back my Motherboard? Can I use the original box? Same for the Graphics card and PSU.

 

[avenseth12]

You should use all of the original boxes. For the motherboard, make sure you include the black cover that was over the CPU or they will not take it back. Also, they may deny your RMA if you are just returning to return without a specific problem with the items. Also, ensure that the parts go back to the manufacturer and not the seller.

 

[andy_Man]

It might be going back to the seller, some sellers allow RMA. Just make sure it's approved first, and yes use all the original boxes and packaging. Including all manuals/cables/etc and cpu cover. Then pack those boxes in bigger boxes with protective foam/bubblewrap/whatever.

 

[PekkaLegend]

Should I include that a CPU cover didn't come with it? Because it didn't, for a ASUS M5A97.

 

[Saberus]

There is no cover for AM3 sockets, only the Intel LGA sockets that have the pins on the mobo.

 

[avenseth12]

I did not know what CPU you had so I said the cover should be included if you had an Intel CPU