I have a Dell Inspiron 15 2yrs old. WiFi card Qualcomm QCA9565. Internet DSL at 12Mb from Frontier Comm., router Arris NVG443B running at 2.4MHz.
Sitting beside the router, d/l speed is 10.5Mb using Frontier's speedtest, avg over 3 runs. ~15ft away, 3.4Mb. ~30ft 0.0Mb because by ~30ft the signal has been dropped. But, if I tip the laptop so the keyboard is leaning 45 deg. or so, I get an avg signal of 1.4Mb. This problem is not unique to my home network. Have 2 other laptops plus tablet that have no signal issues.
Hardwired to the router, everything is fine. Ran network troubleshooter, both next to the router and again after losing the signal, got "problem with wireless adapter or access point" which was 'fixed' near the router, but still existed after the WiFi signal was lost, and failed to fix. Uninstalled and reinstalled driver. Turned off all other wireless devices, booted in Safe Mode with Network, Reverted to a Restore Point about 3 months earlier then updated Windows 10 to latest build, and WiFi driver to its latest. Reset the WiFi card to mfg. settings. Scanned for viruses, et al. Uninstalled any software than used the Internet that I did not absolutely trust, used CCleaner to clean both the HDD and the registry. Cracked the case, checked that the card was seated, and the antenna was attached. Changed from 2.4 to 5MHz, reset the WiFi channel, reset the router, swapped out the router. Compared and matched EVERY setting to one of the other laptops that had any relationship to networking, but that would not adversely effect hardware. I found and fixed a few things, but nothing that affected this problem.
This has been happening for a few months, getting progressively worse, but I have tolerated it because I have a generous gut I can lean the laptop against. But now, the signal has become intolerably slow, and since I've started digging into this I have to keep going.
Can a WiFi card fail and still be able to receive as described? The antenna? another hardware problem? My wedding ring?
What did I miss? And, who can help me out if I need to buy a new laptop?
Thanks all,
tjchris
Sitting beside the router, d/l speed is 10.5Mb using Frontier's speedtest, avg over 3 runs. ~15ft away, 3.4Mb. ~30ft 0.0Mb because by ~30ft the signal has been dropped. But, if I tip the laptop so the keyboard is leaning 45 deg. or so, I get an avg signal of 1.4Mb. This problem is not unique to my home network. Have 2 other laptops plus tablet that have no signal issues.
Hardwired to the router, everything is fine. Ran network troubleshooter, both next to the router and again after losing the signal, got "problem with wireless adapter or access point" which was 'fixed' near the router, but still existed after the WiFi signal was lost, and failed to fix. Uninstalled and reinstalled driver. Turned off all other wireless devices, booted in Safe Mode with Network, Reverted to a Restore Point about 3 months earlier then updated Windows 10 to latest build, and WiFi driver to its latest. Reset the WiFi card to mfg. settings. Scanned for viruses, et al. Uninstalled any software than used the Internet that I did not absolutely trust, used CCleaner to clean both the HDD and the registry. Cracked the case, checked that the card was seated, and the antenna was attached. Changed from 2.4 to 5MHz, reset the WiFi channel, reset the router, swapped out the router. Compared and matched EVERY setting to one of the other laptops that had any relationship to networking, but that would not adversely effect hardware. I found and fixed a few things, but nothing that affected this problem.
This has been happening for a few months, getting progressively worse, but I have tolerated it because I have a generous gut I can lean the laptop against. But now, the signal has become intolerably slow, and since I've started digging into this I have to keep going.
Can a WiFi card fail and still be able to receive as described? The antenna? another hardware problem? My wedding ring?
What did I miss? And, who can help me out if I need to buy a new laptop?
Thanks all,
tjchris