Question I have two 32gb (4x8gb) RAM on my Prime Z390-P motherboard, but my system is only showing 16gb total ram. What do I do?

Jul 29, 2022
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I cannot figure out why my computer isn't using all of the RAM. It says 16gb installed RAM - there's nowhere that says anything more. It seems I am only getting 8gb from each of my two RAM. Please help. I have the RAM installed in the A2 and B2 slots.
 
Jul 29, 2022
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Well, nevermind. The rams say on their label 32gb (4x8gb) but i searched up my receipt of my computer back in 2019 and it says i ordered two 8gb rams. I guess the labels are wrong on the ram? Sorry to waste your time, thank you for the help.
 

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