I have two Ram sticks but CPU-Z says that i'm running single channel?

[teenage]

I don't understand RAM much at all, but i noticed that when i went into task manager, that the 100% consumption rate of my RAM would be 4gb. This led me onto searching about it, to discover something about single and dual channel RAM setups. I have two RAM sticks, and only two slots on my motherboard, but on CPU-Z apparently it's running as single channel? I'm confused to say the least. How do i make it a dual channel setup to increase maximum rates to 8gb?

 

[mjslakeridge]

Setting ram to run as dual-channel is normally done in the BIOS. You will have to search around in the BIOS because they use different terms. Check your motherboard's manual for a description of the BIOS functions.

Does Task Manager see all 8GB? Are you running a 64 bit version of Windows? 32bit versions are limited to using 4GB (actually a little bit less).

 

[teenage]

Setting ram to run as dual-channel is normally done in the BIOS. You will have to search around in the BIOS because they use different terms. Check your motherboard's manual for a description of the BIOS functions.

Does Task Manager see all 8GB? Are you running a 64 bit version of Windows? 32bit versions are limited to using 4GB (actually a little bit less).

I have 64 bit windows. I have been in the BIOS but there is no option to change to dual-channel mode, unless it's worded weirdly or something?

 

[mjslakeridge]

Some motherboards may automatically switch to dual-channel mode when 2 sticks are detected. Go to the Performance Tab in Task Manager and click on Memory. In my example below, the system sees 8.0GB of RAM, which is what I have installed.

 

[teenage]

Some motherboards may automatically switch to dual-channel mode when 2 sticks are detected. Go to the Performance Tab in Task Manager and click on Memory. In my example below, the system sees 8.0GB of RAM, which is what I have installed.

It says i'm using 1 of 4 slots i'm confused

 

[mjslakeridge]

Make sure both RAM sticks are firmly inserted into the DIMM slots on the motherboard. You may want to remove the RAM and re-seat it. Do this with the computer turned OFF. It appears that your system is only seeing one stick of RAM. Could be a loose connection, bad RAM stick or bad DIMM slot.

In CPU-Z on the SPD tab, can you click on the Memory Slot Selection to toggle between Slot 1 and Slot 2?

Edit: Like this.

 

[DSzymborski]

I know this is kinda old but, I'm also having this problem. In the memory tab of Cpu z it says single channel but in the SPD tab I can view both slots. I really need help, and thanks in advance

The place to ask a question is in a new thread, with a detailed description of the history of your problem and your full specs, not in someone's old thread describing their problem from 2017.