I have wd passport if i transfer file or watching videos suddenly stop or hang any knowledge why or how to fix it

[Gaylord Ryan]

Wd passport working fine then suddenly stop working in the middle of watching videos or file transferring

 

[Boogieman_WD]

Hey there.

Sorry to hear about the issues you're experiencing with the WD Passport drive. :\

First you should give it a try with a different computer and a different USB cable, to see if the same thing happens. Do you have data on that drive which you wish to recover? If "no", then you can download DLG (Data Lifeguard) and run both tests (Quick and Extended), to see what's the situation with the drive exactly. Here's how to do it: How to test a drive for problems using Data Lifeguard Diagnostics for Windows.

Hope that helps. Please let me know how it goes.
Boogieman_WD

 

[Gaylord Ryan]

Hey there.

Sorry to hear about the issues you're experiencing with the WD Passport drive. :\

First you should give it a try with a different computer and a different USB cable, to see if the same thing happens. Do you have data on that drive which you wish to recover? If "no", then you can download DLG (Data Lifeguard) and run both tests (Quick and Extended), to see what's the situation with the drive exactly. Here's how to do it: How to test a drive for problems using Data Lifeguard Diagnostics for Windows.

Hope that helps. Please let me know how it goes.
Boogieman_WD

Yes Boss i have a lot of movies in my wd passport only pictures music and documents i can transfer to my desktop movies i cant

 

[Boogieman_WD]

Hey again mate. You don't need to call me boss. I'm not your boss, I'm just trying to help. 😉

Go ahead and backup at least the music, pictures and the documents you have. The movies, I assume, can be downloaded again or at least ripped again if you have the original disks in case anything happens to them. After that you, could proceed with the suggestions from my previous post, to see what's the situation.

 

[Gaylord Ryan]

Hey again mate. You don't need to call me boss. I'm not your boss, I'm just trying to help. 😉

Go ahead and backup at least the music, pictures and the documents you have. The movies, I assume, can be downloaded again or at least ripped again if you have the original disks in case anything happens to them. After that you, could proceed with the suggestions from my previous post, to see what's the situation.

Yup i already transferred those things and i will try your suggestions nweiz bro tnx alot

 

[Boogieman_WD]

Sure thing. Keep me posted on your progress.