I installed a new graphics driver on my laptop, but now all I get is black screen after the gateway logo appears. I can't eve

[William Woofter]

I used drive max to install a new graphics driver. Now all I get is black screen after the gateway logo comes on. I have tried starting up in safe mode with no luck as the screen stays black and doesn't show the safe mode menu. What can I try now?

 

[johnbl]

the problem is most likely caused by a mix of driver versions for your graphics card. Basically, the your program uninstalled the driver and windows plug and play system detected the graphics card and started to reinstall its hidden backup copy of the driver why your program tried to install a new copy. problem is that the microsoft version does not copy the final files until you reboot the system and you end up with mis matched driver files.
to fix it you will have to boot in VGA mode or safe mode without your custom graphics driver. Then uninstall the graphics driver, reboot, let microsoft install is version of the driver, then reboot again, then use your program to install the new driver and reboot again. kind of painful but it is the result of several different companies making a different setup programs.

You will want to google on how to get into safe mode for your computer and select VGA only so a generic graphic driver is loaded. (the keys to get into safe mode depend on what the manufacture of your computer selected as their default)

- i think most people would restore their system to a previous restore point if you can get access, or boot on a windows image and do a repair. you could also, manually remove the drivers and the hidden drivers from the driverstore and boot. It would force a VGA only boot.

I used drive max to install a new graphics driver. Now all I get is black screen after the gateway logo comes on. I have tried starting up in safe mode with no luck as the screen stays black and doesn't show the safe mode menu. What can I try now?