Hi, guys. I'm having trouble lately getting my new phone to work.
Brand: ZTE Zmax Pro Z981
OS: Android 6.01 - Marshmallow
Carrier: MetroPCS
The gist:
The SIM card does not work. I've tried setting up the network by going into mobile network settings & manually choosing the network operator as MetroPCS (my current carrier), but it rejects the SIM card, giving the error: "Your SIM card doesn't allow a connection to this network."
I am currently unable to contact their call centers due to this pandemic going on - they closed down their centers entirely. I want to see if there's a way to fix this issue without having to file a request to them.
The details:
This is a weird situation, for sure. Partly why I decided to post it in the Android & Chrome OS forum as well - because I'm not sure if this is an issue in the software or just the SIM card / provider.
I salvaged the board from my old phone (which has a badly damaged screen) and decided to stick it into a replacement phone (same brand & all). I wanted to use my old board because I had a lot of stuff in the storage and I liked the current settings I was using.. also, the new motherboard was extremely sluggish and seems to have had some damage to the GPU. This may have been my fault. I was taking every precautions necessary, though, so I feel like it could've been the manufacturer. I'm not too sure.
Anyways.
The installation went okay, my main concern now relies with the actual SIM card. For some reason, it's not activating like it should.
I was able to get it to work on the new motherboard, but the new motherboard is extremely sluggish, as mentioned prior. The operating system was constantly crashing.
Tonight, I'm going to attempt to activate it on the new motherboard, as the cellular connection had worked previously. Then I'm going to swap out the boards and hope the motherboard doesn't have some form of unique identifier.
I'll get back to this post if the above works or not, but please lend me suggestions if you have any in the mean time.
Brand: ZTE Zmax Pro Z981
OS: Android 6.01 - Marshmallow
Carrier: MetroPCS
The gist:
The SIM card does not work. I've tried setting up the network by going into mobile network settings & manually choosing the network operator as MetroPCS (my current carrier), but it rejects the SIM card, giving the error: "Your SIM card doesn't allow a connection to this network."
I am currently unable to contact their call centers due to this pandemic going on - they closed down their centers entirely. I want to see if there's a way to fix this issue without having to file a request to them.
The details:
This is a weird situation, for sure. Partly why I decided to post it in the Android & Chrome OS forum as well - because I'm not sure if this is an issue in the software or just the SIM card / provider.
I salvaged the board from my old phone (which has a badly damaged screen) and decided to stick it into a replacement phone (same brand & all). I wanted to use my old board because I had a lot of stuff in the storage and I liked the current settings I was using.. also, the new motherboard was extremely sluggish and seems to have had some damage to the GPU. This may have been my fault. I was taking every precautions necessary, though, so I feel like it could've been the manufacturer. I'm not too sure.
Anyways.
The installation went okay, my main concern now relies with the actual SIM card. For some reason, it's not activating like it should.
I was able to get it to work on the new motherboard, but the new motherboard is extremely sluggish, as mentioned prior. The operating system was constantly crashing.
Tonight, I'm going to attempt to activate it on the new motherboard, as the cellular connection had worked previously. Then I'm going to swap out the boards and hope the motherboard doesn't have some form of unique identifier.
I'll get back to this post if the above works or not, but please lend me suggestions if you have any in the mean time.