I just bought a new headset with a single audio/mic cord, and my laptop only has one audio/mic combo jack, but mic doesnt work

[Cowmanben]

I just bought a brand new Bose QuietComfort 15 headset, and it comes with only one cord for both audio and microphone. My asus laptop only has one audio/mic combo jack. When I plug my headset into the jack the microphone doesn't pick up sound or even show that it is present. The only mic that is shown is the internal laptop mic. If anyone knows how to fix this please help!

 

[Peanut85]

This is not a software issue but a hardward issue.

If your headphone is Apple compatible (works on an iphone) it use the CTIA 3.5mm Audio Jack format. You PC uses the OMTP (Android format). So you need a converter. 5$ on Amazon !

https://www.amazon.com/gp/product/B01I50B3O8/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

Worked for me.
I know can use my iPhone compatible Bose quiet confort earplug with on my Laptop and bose sound and Mic work fine.

 

[Dhruvprogamer]

Try buying a headphone and mic splitter(available in Amazon)

 

[hicaptainworld]

For everyone who has realtek i have an answer! Go into your search bar, and search Audio Manager, click on it. If you get something like this https://gyazo.com/e51fbeecb9094845682da9741bd85c60 Click on the folder icon on the right and then click on enable popup dialogue... And then OK. Re plug in your headphones and then click on headset when the dialogue pops up. This should enable both the mic and sound! Hope it works for anyone having problems.