I just brought a new PC. It's stuck at just a moment. What to do?

[Arjunajith]

I brought a new PC today.after the starting video its stuck at just a moment.windows10.this a built in version and this my first time starting the laptop.please need quick answers

 

[wpgwpg]

Take it back to the place you bought it and get a replacement. No need to put up with that on a brand new computer.

 

[Iam_Sapphire]

This probably happened after you went thru setup, activated your wi-fi, or plugged in a network cable, then put in your user name and password, etc..etc... and as it went to the next phase of "setting up", you got the "just a moment" error... (p.s. this is a normal error, happening with lots of people)... I have found this to be a problem with Hardware Identification, during setup.

Here's what I have done, to make it happy and finally get past the "just a moment' stuck screen.

1. disable your Wi-Fi or unplug your network cable if so setup.
2. remove any USB device, keyboard, mouse, printer, usb drive, etc...

then reboot computer and see if it gets past the "just a moment" screen... it worked for me on a few laptops, I have setup for various offices..

Once it boots, if it does, and you get to your desktop.. Then turn on you wi-fi and have it "configure" itself.. make sure it works... ok... then reboot computer... if that works... then connect any USB devices you have, one at a time, wait for them to setup, then reboot after each one is configured.

that worked for me...

good luck

-sapphire

 

[Juggernaut_1]

Hi there, I know the exact solution for this particular problem.
If you bought a new computer and stuck on "just a moment'' then it clearly indicates that u immediate unpack your new computer. Start plug in things like keyboard, mouse or so on. This action is very dangrous for a new window start up for your new PC since this is your first time run the system. Solution for whoever encountered this problem.
1. turn on PC, CTRL+ALT+Delete. Look for option to reset PC.
2. Reset the PC, it will re-install new window. (Make sure you unplug all external hardwares such as usb, mouse, keyboard, and so on, left only the Charger on)
3. after roughly 1.5 hours the PC will work as a charm.
Thank me later.