Hello, for the past 4 months i've been trying to fix 2 BSOD bugchecks but unfortunately i couldn't, the thing is that the BSOD happen rarely (sometimes it takes a month to get one) and the dump file doesn't show what's the cause, i tried many ways to fix them but none has worked.
The first bugcheck is: MACHINE_CHECK_EXCEPTION
The second bugcheck is: STORE_DATA_STRUCTURE_CORRUPTION
Dump files link: https://www.dropbox.com/sh/6muyx6xa5tnvd36/AABfcPjXVZb8CaQcr-KpboDTa?dl=0
The PC i bought is pre-built (i was really busy that time and didn't have have time to build my own PC), i didn't get any BSOD after i bought my PC for like 2 months, and the first time i got one it was 3 weeks after i installed an additional 8GB ram. i always thought my RAM was the issue of the BSODS until i tried using each one of the RAMs, and yet a still got a BSOD even when only using the old ram / only using the new ram, so could it be that the issue is not related to the RAM?
Other things i tried:
Do you guys suggest me to do a clean install first before trying anything like replacing parts? Do you have an idea why the BSODs tend to be rare?
How can i fix these two BSODs?
Any help is appreciated.
The first bugcheck is: MACHINE_CHECK_EXCEPTION
The second bugcheck is: STORE_DATA_STRUCTURE_CORRUPTION
Dump files link: https://www.dropbox.com/sh/6muyx6xa5tnvd36/AABfcPjXVZb8CaQcr-KpboDTa?dl=0
The PC i bought is pre-built (i was really busy that time and didn't have have time to build my own PC), i didn't get any BSOD after i bought my PC for like 2 months, and the first time i got one it was 3 weeks after i installed an additional 8GB ram. i always thought my RAM was the issue of the BSODS until i tried using each one of the RAMs, and yet a still got a BSOD even when only using the old ram / only using the new ram, so could it be that the issue is not related to the RAM?
Other things i tried:
- Doing Memtest86 (no errors on both RAMs)
- Stress-testing my CPU and GPU (no BSODs occurred during the tests, also no overheating, the temps were fine)
- Using Windows Reset feature
- Updating BIOS
- Updating drivers
- Keeping my OS updated
- Fresh Windows 10 install
- Use Safe Mode (i think i cannot try this because the BSODs are rare and can take like a month to occur, i don't think i can use the Safe Mode for a whole month)
- CPU: i5-9400F
- Motherboard: GigaByte H310M H 2.0
- GPU: NVIDIA GeForce GTX 1660 SUPER
- SSD: SPCC Solid State Disk (SSD)
- HDD: 500GB HDD and a 1TB HDD
- PSU: Don't remember the name of the brand really but the wattage is about 450w
Do you guys suggest me to do a clean install first before trying anything like replacing parts? Do you have an idea why the BSODs tend to be rare?
How can i fix these two BSODs?
Any help is appreciated.
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