I lost all my data due to bad HD steam games bought from g2a wont install

jrgtech9

Prominent
Dec 17, 2017
8
0
510
I installed my new seagate sshd 2t gaming and installed all new drivers, steam and now some of my game wont install in my library it doesnt have the install game button like it normally does so i right clicked on the game in the list on the left side and click install game and a window pops up saying error invalid platform. What could cause this to happen and what steps do i need to take to fix this issue. All my other games install and play just not the ones i bought from g2a and they worked before
 
Solution
Was there an OS reinstall involved with this new drive? If so did you install a 32 bit os or a 64 bit os? Because this error can be caused by trying to install a 64-bit game(like Prey) on a 32 bit os.
This is exactly why we've been telling people, over and over and over again, not to buy games or software from gray sites like G2A, Kinguin, etc.

While they are a legit business model, they do not vet their sellers well and products offered on these sites are well known to potentially have malware, or be pirated/cracked/stolen or otherwise illegitimate. You can reach out to G2A but chances are they are going to tell you that they are not responsible for the products sold by their 3rd party vendors, which is all of their vendors.
 

bignastyid

Titan
Moderator
Steam doesn't guarantee keys from cheap key sites. Thieves use these sites to launder money from stolen credit cards and when the the charge backs start to happen keys get deactivated. The deactivation process can take weeks to months to happen and may not actually impact you till the game tries to activate/reactivate.
 

jrgtech9

Prominent
Dec 17, 2017
8
0
510
The games worked before and i was going back through my library and not all the games are from g2a i thought they were.

Prey is not installing bioshock remasted. Bioshock the original is working the surge i also bought from steam so i dont get how it could be g2a the activation codes all worked and ive played the games for months and uninstalled them and reinstalled them when i ran out of space because i only had 1tb hd and all i did was install a new hard drive with more data everything else is working besides a few games.

I dont understand how some of them work and others dont. Im also new to pc gaming ive only had my computer for about 5 months i didnt realize that g2a is a bad idea because ive never had any issue with it neither has my friends but i wont be using it again from what you are saying id rather spend my money and support steam.
 

jrgtech9

Prominent
Dec 17, 2017
8
0
510
holy crap somehow i did install the 32 bit os by mistake so thats my problem whats the best way to back up my files and reinstall windows i have windows 7 professional disk and microsoft tool kit and it was 64 bit originally
 

bignastyid

Titan
Moderator


Would be easier and better to just go straight to 10 rather than 7 back to 10. Just make sure to select 64-bit when using the media creation tool.
https://www.microsoft.com/en-us/software-download/windows10

For a backup just copy the data you want to keep to a usb key or external HDD
 

jrgtech9

Prominent
Dec 17, 2017
8
0
510
everything is working now i wont be using g2a anymore though. i only bought games on there that were really cheap so i didnt save much like lords of the fallen i only saved a few bucks per game anyway i rather support the developers anyway so they keep making great games. Im having trouble getting assassins creed origins to work now for some reason when im in the main menu and i select new game or load game instead of going to the loading screen to start the game i get no signal and nothing happens this is the only game that does this i validated the files. im uninstalling it and reinstalling it now all my drivers are up to date