I need a genius to help me! Wifi drops

[csmiller1988]

Background:
My internet on my Windows 7 desktop is constantly dropping in and out. Usually about every 5 minutes. Once it drops, sometimes it’ll return in 5 minutes on its own if I do nothing. Most times though I have to disable and re-enable my wireless card for it to return. Other times I’ll have to troubleshoot problems/diagnose my wifi card and it will say "resetting the network adapter" which will then fix the problem temporarily. I had two wireless cards in my desktop (one PCI the other PCI-E) and both were giving me this problem. I then bought an external USB wifi adapter and my problem was solved upon installation....but for only a couple weeks; all of a sudden things returned to the same issue. I've made sure to try one card at a time and always keep the other network cards disabled to avoid interference (and I’ve tried physically removing all cards and trying each one independently as well…same issue). Perhaps it is of note I was transferring files to my NAS which is directly hooked to my desktop via Ethernet cable when this new USB wifi card starting giving me issues. There was a hiccup in the transfer (the Local Area/Ethernet connection reset) and the transferring continued on, but within minutes my internet started having these issues again.

While my internet isn’t working on my desktop, my laptop, phone, xbox, and chromecast all work fine. I’ve also tried two different wireless routers…and with both my desktop drops the connection while all the other devices are fine.

I’ve tried the following so far:
-Ensured power management isn’t turning off my wifi card to save power
-Ensured my modem has a constant connection (called my ISP many times…they can’t find an issue, which is corroborated by the fact all my other devices never have issues)
-Scanned for clean wifi channels…tried a variety and same issue on all of them
-Ensured my TCP/IPv4 is working correctly by trying the following:
1. Allowed IP/DNS to obtain automatically
2. Setup a static IP address on my desktop
3. Ran windows TCP “Fix It”
-Ran SUPERantispyware thinking there might be a virus…nothing came up (I don’t have an always-on virus protection running, in case you’re wondering)
-Uninstalled my wifi cards & drivers and then reboot, doing a fresh install afterward
-System Restore to a point before issues on the new USB wifi adapter

All of the above didn’t resolve the issue

Here’s my ipconfig while my internet is OUT:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Carl>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Carl-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 4:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8191SU Wireless LAN 802.11n US
B 2.0 Network Adapter
Physical Address. . . . . . . . . : 68-1C-A2-04-BC-24
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4057:f7a1:e3bb:d3e9%32(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.211.233(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 543693986
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-7E-9D-69-00-11-95-D4-2D-8E

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 50-E5-49-BE-7E-99
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3d0f:7667:82d8:92e5%13(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.146.229(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 357623113
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-7E-9D-69-00-11-95-D4-2D-8E

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled


ipconfig while my internet is WORKING:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Carl-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 4:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8191SU Wireless LAN 802.11n US
B 2.0 Network Adapter
Physical Address. . . . . . . . . : 68-1C-A2-04-BC-24
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4057:f7a1:e3bb:d3e9%32(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, August 17, 2014 6:35:56 PM
Lease Expires . . . . . . . . . . : Sunday, August 17, 2014 8:35:56 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 543693986
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-7E-9D-69-00-11-95-D4-2D-8E

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 50-E5-49-BE-7E-99
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3d0f:7667:82d8:92e5%13(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.146.229(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 357623113
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-7E-9D-69-00-11-95-D4-2D-8E

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled


Here's a pic for easy compare:

 

[Mr Hollywood]

Hi, I went through and found where your error is and pasted my results on media fire click the link and download the Microsoft Word document I highlighted the problems and you will easily find where the error is so all you have to do is go about fixing that. LINK: http://www.mediafire.com/view/w6aqpdql13f60ng/Fix-Forum.docx
As always Good Luck and hope this helps!

 

[scout_03]

169.254.211.233 this ip is from a server in los angeles ant other is your router ip so i would od a full virus scan without network on this computer if you do mot use this server just google the ip and you will find all the details .

 

[csmiller1988]

169.254.211.233 this ip is from a server in los angeles ant other is your router ip so i would od a full virus scan without network on this computer if you do mot use this server just google the ip and you will find all the details .

That's just the link-local address. It's only showing cause I'm unable to establish an outside IPv4 address.

 

[scout_03]

the 192 is the router address and if you go over router you get to this 169 that must be a isp address and if there is no internet connection you should not be able to see this address and i see a lot of fake mail comming out from this server service that why i ask you to do a full virus scan since you live in uk and this server is in the us .

 

[Mr Hollywood]

the 192 is the router address and if you go over router you get to this 169 that must be a isp address and if there is no internet connection you should not be able to see this address and i see a lot of fake mail comming out from this server service that why i ask you to do a full virus scan since you live in uk and this server is in the us .

Cant it also be the type of channel he is assigned to on his modem/router since hes running a US server in the UK?

 

[scout_03]

@ Mr Hollywood then why when the net is on he have is router ip in the ipconfig and not the server .

 

[Mr Hollywood]

@ Mr Hollywood then why when the net is on he have is router ip in the ipconfig and not the server .

Well depending on what channel he has it set on depends on where his connection is being pinged to so usually channel 11 is a US server and being in the UK his modem may be having a harder time pinging a connection therefore him not having a connection.

 

[scout_03]

i suggest he try channel 9 for wireless since most of router use channel 6 and 11 .

 

[Mr Hollywood]

i suggest he try channel 9 for wireless since most of router use channel 6 and 11 .

That's what I would say as well but it depends on what channel he is already using.

 

[scout_03]

this to set ipv 4 http://windows.microsoft.com/en-us/windows/change-tcp-ip-settings#1TC=windows-7

 

[csmiller1988]

Scout_03 - I live in the US not the UK.

I think you're getting confused about the 169 address. Read this: http://en.wikipedia.org/wiki/Link-local_address

 

[Mr Hollywood]

Scout_03 - I live in the US not the UK.

I think you're getting confused about the 169 address. Read this: http://en.wikipedia.org/wiki/Link-local_address

Well what channel is your modem/router on? Being in the US you will want to be connected to channel 11 or 9. Any other can cause problems.

 

[scout_03]

ok i seen the post on uk forum because they united both us and uk one did you try to set ipv 4 and use channel 9 for wireless .

 

[csmiller1988]

Scout_03 - I live in the US not the UK.

I think you're getting confused about the 169 address. Read this: http://en.wikipedia.org/wiki/Link-local_address

Well what channel is your modem/router on? Being in the US you will want to be connected to channel 11 or 9. Any other can cause problems.

I've tried channels 1, 6, 9, 10, and 11 and the issue is present on all of them.

 

[Mr Hollywood]

Have you viewed the word document i sent you I highlighted what I think is the problem.