I had to RMA my crt monitor back to Samsung. They called back telling me that they can’t replace it now but will offer me a repair or an upgrade. The repair will cost me shipping to NJ (probably 40 bucks) but they will ship back for free, but I end up with a less then stellar CRT monitor. I would like to see what the upgrades will cost but they won’t give me prices until I tell them which monitor I am interested in. They won’t even give me a general idea of what I can expect for credit. So now I have to pick three monitors that I would be interested in upgrading too and then call back. They have to be Samsung or else I can’t get them through the upgrade program. Please don’t respond back telling me to go buy a Sony since Samsung WILL NOT RMA back a competitors product. I am a gamer and would be looking for a widescreen option in the 20" range and LCD. Can you throw me a bone here and give me a few ideas on maybe a high end Samsung, a middle end Samsung and then a consumer choice award option from Samsung? I would certainly appreciate it.
