Question I need help figuring out a startup problem with my PC

Feb 19, 2021
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I have the HP Pavilion p7-1297cb. When I turn it on for the first time in a day, it will boot into Windows 10 like normal. However, when I restart it, it gets stuck on a black screen and no power is provided to my mouse or keyboard. I'm not even sure if it's going through POST. I don't get any error messages or beeps. When I turn it off and let it sit for a while, I'll come back to turn it on again and it will boot into Windows just fine. I've looked into everything I could think of from the RAM to the PSU. Everything is normal. This leads me to believe it's an overheating issue. Here's a link to the screenshots of HWMonitor and Task Manager: View: https://imgur.com/a/Zrh6BDZ


Are these temperatures normal for the CPU that I have? Also, has anyone had this problem before? These screenshots were taken when I just had Steam downloading a few games along with a few other applications open. I didn't open any games or do anything that would make the temperatures go up super high. I know the current package temperature is fine. I'm not sure about the core temperatures though and the maximum package temp is concerning considering that I wasn't doing anything too intense. All help is appreciated!
 
Feb 19, 2021
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Try booting into Safe Mode then reboot from there. See if you still run into the black screen issue from Safe Mode.
I already had it booted into Windows and I rebooted it to the recovery options so I could choose Safe Mode. Now it won't restart. I will try again later and I'll come back with the results.
 
Feb 19, 2021
5
0
10
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Try booting into Safe Mode then reboot from there. See if you still run into the black screen issue from Safe Mode.
I was just able to get it to boot into Safe Mode. I restarted it and I got the same result. No output to the display and no error messages or beeps.
 

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