Question I need help fixing my computer

Apr 7, 2020
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Im not sure if it's a hardware problem or a software but I have this issue with the startup it always goes to a blue screen, it works fine after getting through the startup but once I shut it down and turn it on again it gives the blue screen
 
Im not sure if it's a hardware problem or a software but I have this issue with the startup it always goes to a blue screen, it works fine after getting through the startup but once I shut it down and turn it on again it gives the blue screen
by "blue screen" do you mean a Windows crash diagnostic screen(BSOD) or just a plain blue screen?

and you have to reset at this screen, and then it loads? but will not load properly on a fresh boot?