[SOLVED] I need help please.

Mar 21, 2021
2
0
10
I have these errors I couldnt fix it and yes I did clean install windows 10 again. Can anyone help me?

Power Efficiency Diagnostics Report

USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Mass Storage Device
Host Controller IDPCI\VEN_8086&DEV_06ED
Host Controller LocationPCI bus 0, device 20, function 0
Device IDUSB\VID_FFFF&PID_5678
Port Path9
CPU Utilization: Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%)24.42
Platform Power Management Capabilities: PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
 
Solution
Not sleeping, lower battery life, higher cpu use, my first guess is virus. But you dais you already reinstalled windows and that should have fixed it. Your link says it comes with win10 home, and above you said win10 enterprise. Any chance you are using a downloaded copy of Windows? Might be the source of the virus.

Have you added anything to the machine? Update any drivers, remove any hacked programs, unplug any new devices. Better?
Not sleeping, lower battery life, higher cpu use, my first guess is virus. But you dais you already reinstalled windows and that should have fixed it. Your link says it comes with win10 home, and above you said win10 enterprise. Any chance you are using a downloaded copy of Windows? Might be the source of the virus.

Have you added anything to the machine? Update any drivers, remove any hacked programs, unplug any new devices. Better?
 
Solution