I need help so bad :(

[manalo.wigmond07]

I decided to unmount the stock AMD cooler because there was some dog hair stucked inside.

After I mounted it, the CPU came with it and I cant remove it. It's stucked in there. It's too hard.

Im afraid because I might have bent some pins on the cpu 🙁

Here is an image

https://imgur.com/a/fReQDHp

What should i do? Is the cpu gone?

 

[ko888]

Apply heat to the heatsink to soften the thermal interface material. Use a hair blow-dryer as a heat source.

 

[jacobweaver800]

I decided to unmount the stock AMD cooler because there was some dog hair stucked inside.

After I mounted it, the CPU came with it and I cant remove it. It's stucked in there. It's too hard.

Im afraid because I might have bent some pins on the cpu 🙁

Here is an image

https://imgur.com/a/fReQDHp

What should i do? Is the cpu gone?

The CPU should be fine, I would worry more about motherboard socket damage, unlikely though. Is the CPU still stick to the cooler? Give it a twist instead of pulling on it, this should release it, if not you may need to dip it in some Isopropyl alcohol which will eat away at the thermal paste and should make it easier to get off, don't use too much though.

 

[manalo.wigmond07]

@ko888 too bad i dont have a hair dryer 🙁

@jacobweaver800 i tried the iso alcohol method but didnt work. Its too hard. This pc was built a week ago.

 

[jacobweaver800]

@ko888 too bad i dont have a hair dryer 🙁

@jacobweaver800 i tried the iso alcohol method but didnt work. Its too hard. This pc was built a week ago.

OK, try getting a firm grip on the side of the CPU and giving it a twist, don't pull too much but twist it to break the bond of the thermal paste.

 

[manalo.wigmond07]

@jacobweaver800
Ok so the twisting trick worked. Thanks a lot for that. I reinstalled my cpu and the stock amd cooler. I booted up my pc. No display. No bios. Totally nothing. Cooler fans are spinning. Same with the gpu fans. And the debug led of the mobo wont turn off. Also, hdd led and power led in the casing is not blinking. Its just off. Help!

 

[Rogue Leader]

@jacobweaver800
Ok so the twisting trick worked. Thanks a lot for that. I reinstalled my cpu and the stock amd cooler. I booted up my pc. No display. No bios. Totally nothing. Cooler fans are spinning. Same with the gpu fans. And the debug led of the mobo wont turn off. Also, hdd led and power led in the casing is not blinking. Its just off. Help!

Did you clean the CPU and install new thermal paste? Is the CPU properly inserted in the slot? Its possible you damaged the slot on removal.

 

[manalo.wigmond07]

Hello. I just confirmed that I lost 2pins on the cpu and the other 3pins are bent. Is my cpu dead?

 

[Rogue Leader]

Hello. I just confirmed that I lost 2pins on the cpu and the other 3pins are bent. Is my cpu dead?

Toss it in the trash, time for a new one. Sorry 🙁

 

[manalo.wigmond07]

But its still working so far

 

[Rogue Leader]

But its still working so far

You said its not booting up.

2 pins removed is BAD. You aren't fixing that

 

[ko888]

But its still working so far

Then those missing pins are not critical or unused.

Bent pins may be straightened. Missing pins can be replaced if you have the right equipment and a donor processor that you can remove pins from.

 

[manalo.wigmond07]

@ko888

The 2 missing pins and the 3 bent pins are in the corner.

Can I use a 2nd gen intel processor pin to amd ryzen 3 2200g?

 

[Rogue Leader]

@ko888

The 2 missing pins and the 3 bent pins are in the corner.

Can I use a 2nd gen intel processor pin to amd ryzen 3 2200g?

No 2nd gen Intel processors don't have pins, and nor do you have the tools to fix it even if it did.

 

[theonerm2]

If you could unbend the other 3 pins you could get an RMA from AMD. Or you never know they might give you the RMA anyway. Just explain the situation and they might help you out. If you can correct the other 3 pins you can definitely get the RMA. I've done it.

 

[manalo.wigmond07]

@theonerm2 is the amd warranty available worldwide? How will they replace my cpu?