[SOLVED] I need help solving a bsod

Apr 2, 2021
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10
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Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 3562

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 52173

Key : Analysis.Init.CPU.mSec
Value: 484

Key : Analysis.Init.Elapsed.mSec
Value: 15943

Key : Analysis.Memory.CommitPeak.Mb
Value: 80

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


BUGCHECK_CODE: be

BUGCHECK_P1: fffff8014c041e10

BUGCHECK_P2: 90000021965f121

BUGCHECK_P3: ffffda054a7b7f90

BUGCHECK_P4: a

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: svchost.exe

TRAP_FRAME: ffffda054a7b7f90 -- (.trap 0xffffda054a7b7f90)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=b202b39b1c6004c0 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000400 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8013b4d9efa rsp=ffffda054a7b8120 rbp=ffffda054a7b81a9
r8=0000000000000000 r9=ffffb202b6f892d0 r10=0000000000001001
r11=ffffb202ad710000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!MiIdentifyPfn+0x54a:
fffff8013b4d9efa f0410fba6c24481f lock bts dword ptr [r12+48h],1Fh ds:0000000000000048=????????
Resetting default scope

STACK_TEXT:
ffffda054a7b7d98 fffff8013b64126c : 00000000000000be fffff8014c041e10 090000021965f121 ffffda054a7b7f90 : nt!KeBugCheckEx
ffffda054a7b7da0 fffff8013b4ea58f : 090000021965f121 0000000000000003 ffffda054a7b8010 0000000000000000 : nt!MiRaisedIrqlFault+0x1bf460
ffffda054a7b7df0 fffff8013b60335e : 0000000000000000 0000000000000000 0000000000000001 ffffb202a6010290 : nt!MmAccessFault+0x4ef
ffffda054a7b7f90 fffff8013b4d9efa : ffffda054a7b8b80 fffff8013b4c73d4 0000000000000000 0000000000000000 : nt!KiPageFault+0x35e
ffffda054a7b8120 fffff8013b4d9945 : 0000000000000100 ffffda0500000000 0000000000000001 ffffda054a7b8308 : nt!MiIdentifyPfn+0x54a
ffffda054a7b8210 fffff8013b8ead24 : 0000000000000000 ffffb202b60a8e40 ffffda054a7b8b80 ffffb202b60a98c0 : nt!MiIdentifyPfnWrapper+0x55
ffffda054a7b8240 fffff8013b8f3b3c : 0000000000000000 0000000000000000 ffffda054a7b8434 ffffb202b60a8000 : nt!PfpPfnPrioRequest+0xe4
ffffda054a7b82c0 fffff8013b8f1bdb : 000000cdb6b7a238 0000000000000001 000000000000004f 8000000350eb1867 : nt!PfQuerySuperfetchInformation+0x2ec
ffffda054a7b8400 fffff8013b8f18c7 : 000002b4b710df08 0000000000000007 000002b4c8767000 0000000000000001 : nt!ExpQuerySystemInformation+0x1cb
ffffda054a7b8ac0 fffff8013b606bb8 : ffffdd044aae0000 0000000000000000 ffffda054a7b8b80 000000cdb6b7d578 : nt!NtQuerySystemInformation+0x37
ffffda054a7b8b00 00007ffc34c2c464 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x28
000000cdb6b7a0e8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffc`34c2c464


SYMBOL_NAME: nt!MiRaisedIrqlFault+1bf460

MODULE_NAME: nt

IMAGE_VERSION: 10.0.19041.631

STACK_COMMAND: .thread ; .cxr ; kb

IMAGE_NAME: ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET: 1bf460

FAILURE_BUCKET_ID: 0xBE_nt!MiRaisedIrqlFault

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {1c5b4d11-09e0-def3-d2d0-70a11d69b92d}

Followup: MachineOwner
---------

Any ideas on how to solve this?
 

Colif

Win 10 Master
Moderator
What are specs of the PC?

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Copy the mini-dump files out onto your Desktop

Do not use Winzip, use the built in facility in Windows

Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

Then post a link here to the zip file, so we can take a look for you . . .
 

Colif

Win 10 Master
Moderator
What are specs of the PC?

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Copy the mini-dump files out onto your Desktop

Do not use Winzip, use the built in facility in Windows

Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

Then post a link here to the zip file, so we can take a look for you . . .
 

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