I need Help with my pc?

xordie

Distinguished
Sep 28, 2002
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18,510
Whenever I click shutdown on my pc, the power light is still on and my fans are running. What could be causing this problem, is it an easy fix. I have 2k pro, athlon xp1800 amd with ddr ram. I have to turn power off by the surge protector or hit the reset button on the cpu. please help me, I like to have it the way it use to be, shut down properly.
 

newbie

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Mar 14, 2001
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Go to device manager, under Computer, check if it's ACPI PC

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btvillarin

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Apr 10, 2001
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<A HREF="http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315409" target="_new">HOW TO: Troubleshoot Shutdown Problems in Windows 2000 (Q315409)</A>

<A HREF="http://support.microsoft.com/default.aspx?scid=kb;en-us;Q263560" target="_new">Stop 0x0000009F During Shutdown, Standby, or Restart (Q263560)</A>

Bryan
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