I know this might be an odd question but when playing my screen freezes, it's not a system crash since I still listen spotify going on, discord notifications and even parts of the game still play; it's just the screen, so I have to hard reset it with the I/O button, but when it launches it gives me a buzzer error code [1 long beep, and 3 shorts] and it remains dark; after some time my pc goes backs to normal and screen turn on.
Reading the error codes of Asus, I noticed it could be related to a GPU issue.
I have this PC since December 2019, 1 year and 2 months by now and it's now that it starts giving me problems. I started checking temperature when playing to see if it was overheating, the sensors mark a normal temperature (between 50 C and 69 C), and to the touch, the pc feels doesn't feel too hot; also there aren't any artifacts of any class or glitches, the screen just freezes.
I tried using TechPowerUp GPU-Z to try to record some of this crashes, I managed to get like 4 and half record (one of them seems corrupted but since it's one of the largest ones I kept it just in case), but to be honest, even using a software called "Generic Log Viewer" to watch them in graphs, I still don't know what I am looking for.
All that I noticed is that values like "Power Consumption (%)" and "GPU Voltage" drop to 0 around the moment of the crash.
I hope some of you know how to help me or are familiar with this, I am afraid that my gpu is damaged.
I will leave Specs and Logs below, the logs, since it's hard for me to put them raw in the post I added them to a rar file, you can download them via drive
[SPECS]
https://drive.google.com/file/d/15sX1IhqKcQJ5rD2feJhZuuF6tdmWhiKe/view?usp=sharing
Reading the error codes of Asus, I noticed it could be related to a GPU issue.
I have this PC since December 2019, 1 year and 2 months by now and it's now that it starts giving me problems. I started checking temperature when playing to see if it was overheating, the sensors mark a normal temperature (between 50 C and 69 C), and to the touch, the pc feels doesn't feel too hot; also there aren't any artifacts of any class or glitches, the screen just freezes.
I tried using TechPowerUp GPU-Z to try to record some of this crashes, I managed to get like 4 and half record (one of them seems corrupted but since it's one of the largest ones I kept it just in case), but to be honest, even using a software called "Generic Log Viewer" to watch them in graphs, I still don't know what I am looking for.
All that I noticed is that values like "Power Consumption (%)" and "GPU Voltage" drop to 0 around the moment of the crash.
I hope some of you know how to help me or are familiar with this, I am afraid that my gpu is damaged.
I will leave Specs and Logs below, the logs, since it's hard for me to put them raw in the post I added them to a rar file, you can download them via drive
[SPECS]
- CPU: Intel Core I5-9400F
- Mainboard: AsusTek // PRIME h310M-E R2.0 [Bus Specs: PCI-EXPRESS 3.0]
- 8GB DDR4 (3666MHz) Single Channel
- GPU: NVIDIA GeForce GTX 1660 Super (Current Driver Version: 461.09
- Power Supply: Azza PSAZ-550W AD-Z550
https://drive.google.com/file/d/15sX1IhqKcQJ5rD2feJhZuuF6tdmWhiKe/view?usp=sharing
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