I Phone 4S problem

[rds1220]

I have someone I know who has an I phone 4S. She says her phone just reset by itself and now she has no contacts or pictures. It's making her set it up as a new phone. Any idea of how to fix this? I know androids but I don't really know I phones.

 

[Orgie]

See if her account in iTunes has her phone backed up.