Hello!
I might be posting in the wrong section and if that's the case I'm sorry, but I'm new here.
2 days ago I've been using my PC as usual and everything suddenly froze. I didn't know what happened and I did what anybody would do: I restarted from the button. And after Windows booted I noticed I have no sound, then I saw a red X at the volume icon. Then I opened playback devices and nothing, just like in the screenshot below:
I then opened Device Manager and noticed a yellow warning triangle at High Definition Audio Controller. I double clicked on the device and saw this:
At this point I searched every thread I could find on any forum, tried the Playing Audio Troubleshooter which shows that no problems could be identified but in the detailed tab it shows this:
Despite it saying Windows Audio or Windows Audio End Point Builder or both are not running, I can see them running in services:
The hardware and devices troubleshooter shows this:
Note: Ignore the CPU problems, I have to use ThrottheStop, otherwise my CPU is limited to 0,80 GHz instead of 3,20, God knows why.
This is the detailed tab of the same troubleshooter:
I also did all Windows Updates, reinstalled, uninstalled all audio drivers and the video drivers, rebooted PC a tone of times, did some disk cleanups, did a sfc /scannow, which shows no problems and deleted in UpperFilters in regedit. Still nothing. I have no idea what to do now and how to fix this. I want to mention that my headphones are not plugged through USB, but through jacks and that my monitor is not connected through HDMI. The headphones are HyperX Cloud and the monitor is a pretty old BenQ. Also, my motherboard is MSI B150 Gaming M3, CPU is Intel i5-6500, GPU is Asus STRIX GTX 960 2 GB and my OS is Windows 10, as you can see in the screenshots above.
I could really use some help. Thanks in advance!
I might be posting in the wrong section and if that's the case I'm sorry, but I'm new here.
2 days ago I've been using my PC as usual and everything suddenly froze. I didn't know what happened and I did what anybody would do: I restarted from the button. And after Windows booted I noticed I have no sound, then I saw a red X at the volume icon. Then I opened playback devices and nothing, just like in the screenshot below:
I then opened Device Manager and noticed a yellow warning triangle at High Definition Audio Controller. I double clicked on the device and saw this:
At this point I searched every thread I could find on any forum, tried the Playing Audio Troubleshooter which shows that no problems could be identified but in the detailed tab it shows this:
Despite it saying Windows Audio or Windows Audio End Point Builder or both are not running, I can see them running in services:
The hardware and devices troubleshooter shows this:
Note: Ignore the CPU problems, I have to use ThrottheStop, otherwise my CPU is limited to 0,80 GHz instead of 3,20, God knows why.
This is the detailed tab of the same troubleshooter:
I also did all Windows Updates, reinstalled, uninstalled all audio drivers and the video drivers, rebooted PC a tone of times, did some disk cleanups, did a sfc /scannow, which shows no problems and deleted in UpperFilters in regedit. Still nothing. I have no idea what to do now and how to fix this. I want to mention that my headphones are not plugged through USB, but through jacks and that my monitor is not connected through HDMI. The headphones are HyperX Cloud and the monitor is a pretty old BenQ. Also, my motherboard is MSI B150 Gaming M3, CPU is Intel i5-6500, GPU is Asus STRIX GTX 960 2 GB and my OS is Windows 10, as you can see in the screenshots above.
I could really use some help. Thanks in advance!
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