- Jun 30, 2020
- 15
- 0
- 1,510
First of all, these are my specs:
valid.x86.fr
I'll try to explain the issue the best that I can. So...
The problem occurs like following:
The PC runs randomly in a state where it does not obey any specific command. For example, if I have 2 or 3 apps running at the same time, it won't close any of them if I tell him so. I can't launch task manager. If I open another app it opens but it does not run as it should. The UI does not respond as it should, floating components remain stuck on the UI when they should disappear (like the notification floating views or the context menu view).
Example of that:
The only way to get the PC out of this state is by forcing a restart from the motherboard (the small button next to the power).
I am running W10 on my pc, I install the incoming updates regularly, and I update my CPU and GPU drivers always to the latest versions. I also update my BIOS from time to time to the latest version. This error used to happen a few times per week but in the last time it seems to get worse, I run into it every day and it's driving me crazy (today it happened at least 3 times).
I suspect it could be a hardware problem since I recently ran a clean install of W10 on it, hoping this will solve the issue but it seems it didn't do the trick.
I also forgot to mention that the CPU is refrigerated by a water cooling system with a 360mm radiator & several fans. I think it never hit 100 `C (even under workload). The normal temperature is around 50 `C.
AMD Ryzen 7 @ 4099.04 MHz - CPU-Z VALIDATOR
[ex87kh] Validated Dump by (2023-05-30 17:10:10) - MB: Asus PRIME X570-P - RAM: 16300 MB
valid.x86.fr
- Memory GSKill Trident Z Neo 16GB DDR4 3600MHz CL18 Dual Channel Kit
- CPU AMD Ryzen 7 3800X 3.9GHz Socket AM4
- SSD Samsung 970 EVO Plus 500GB PCIe 3.0 x4 M.2 NVMe
- Cooler Master MasterLiquid ML360R RGB
- PSU GIGABYTE P850GM 850W 80+ Gold
- Asus Prime X570-P Motherboard
- MSI AMD Radeon RX 5700 XT Mech OC 8GB GDDR6 GPU
- The green arrows indicate FANs 1-5 airflow direction
- The red arrows indicate FANs 6-7 airflow direction
I'll try to explain the issue the best that I can. So...
The problem occurs like following:
The PC runs randomly in a state where it does not obey any specific command. For example, if I have 2 or 3 apps running at the same time, it won't close any of them if I tell him so. I can't launch task manager. If I open another app it opens but it does not run as it should. The UI does not respond as it should, floating components remain stuck on the UI when they should disappear (like the notification floating views or the context menu view).
Example of that:
The only way to get the PC out of this state is by forcing a restart from the motherboard (the small button next to the power).
I am running W10 on my pc, I install the incoming updates regularly, and I update my CPU and GPU drivers always to the latest versions. I also update my BIOS from time to time to the latest version. This error used to happen a few times per week but in the last time it seems to get worse, I run into it every day and it's driving me crazy (today it happened at least 3 times).
I suspect it could be a hardware problem since I recently ran a clean install of W10 on it, hoping this will solve the issue but it seems it didn't do the trick.
I also forgot to mention that the CPU is refrigerated by a water cooling system with a 360mm radiator & several fans. I think it never hit 100 `C (even under workload). The normal temperature is around 50 `C.
Last edited:
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