I think I have a virus on my computer, please help me! URGENT!!

Justin132

Commendable
Feb 4, 2017
47
0
1,540
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Please help me. I was using my Desktop Computer as normal and all of a sudden, I got a pop-up, not one of those fake ones you get on the 'Critical alert from Microsoft' sites, a real one on my desktop.

The title of the pop-up says Accept Client Installation
It then says this:

'zymes@zymesaj@Gmail.com wishes to remotely monitor and administrate this system.
Please only install this software from trusted sources.'

Buttons:

Button 1: Cancel Installation
Button 2: Install

I have no idea what this is. If you need my Computer specs, here they are:

Intel i7-6700K
GTX 1070
16GB RAM
Windows 10
1TB HDD
128GB Broken SSD
Liquid Cooling Fans
Blah blah blah

When I open task manager, it says that the application name is anewstub.exe
If I right click and click on Go to details, the application name is 72259.exe which is located in my C:\Users\(Myname)\AppData\Local\Temp
I have 2 suspicious files here: 49251.exe and 72259.exe and I have no idea how they got there.
This is not some backdoor installed through an unprotected wi-fi as I have been in my house all day and it is my own private wifi with a 15+ characters and a few numbers password, taking many years to bruteforce crack. I decided to turn AVG Pro on and it is not detecting any viruses. Could this be a crypted rat? I have never seen something like this literally pop up on my desktop. It is tiny, I would say around 360x240 pixels. I don't know for sure. My 2 monitors are both 1920 x 1080.

Please, try to help me. Even if you have never heard of this malware before, try give me a solution. I am desperate. Should I end the process with task manager? Do I click on Cancel installation? The funny thing is that Cancel Installation is on the left and install is on the right leading me to think that no matter what I do, the user will have full access over my Computer.

Is this just a harmless pop up or is this something more? Has this hacker installed a keylogger on me?

 

xtcmax

Honorable
Dec 25, 2012
339
0
10,960
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Run anti virus.

Run malwarebytes antimalware
https://www.malwarebytes.com/

Run Malwarebytes anti addware
https://www.malwarebytes.com/adwcleaner/


If you are able, delete those files and stop the process from the taskbar and delete the anewstub.exe (in the taskbar click on open file location) You might need to reboot in safe mode to do this.


 

xtcmax

Honorable
Dec 25, 2012
339
0
10,960
54
Run anti virus.

Run malwarebytes antimalware
https://www.malwarebytes.com/

Run Malwarebytes anti addware
https://www.malwarebytes.com/adwcleaner/


If you are able, delete those files and stop the process from the taskbar and delete the anewstub.exe (in the taskbar click on open file location) You might need to reboot in safe mode to do this.


 

xtcmax

Honorable
Dec 25, 2012
339
0
10,960
54


Downloading the stuff on another pc and transferring to the portable flash drive is a good as well. But there are some bs programs like this, they just scare and don't do anything.
 

USAFRet

Titan
Moderator
Mar 16, 2013
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That is also a fake alert.

However, you need to do a full scan, from a bootable AV tool. Kaspersky, BitDefnder, etc.
 

Justin132

Commendable
Feb 4, 2017
47
0
1,540
4
Hi all,

I know it's been 2 months. I've managed to sort this out. No anti-virus could detect anything. I was RATted with a FUD RAT and I did a full system wipe. I found out about this later on.

I just wanted to give an update about this.

Thanks for all of your help!
 

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