Question I think my new ISP has some serious Packet Loss issues

zonpan

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Jul 23, 2013
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Hi community,

I'm at a loss. I switched ISPs because my previous one was terrible but now it seems the new one has packet loss issues... great. I game a lot and I've noticed massive latency spikes, going from a stable 90ms to 300-900ms spikes that last a couple seconds.
I've been running traceroutes using WinMTR and here are the results, using games Brasil and US servers:
https://pastebin.com/n5nd47bF

I'm using a wired connection with no other devices in the network.

Is there anything I can do on my end? Is it my ISP? How do I get them to fix it? Is it even fixable?

Thank you for your time
 

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