I decided I wanted to start fresh on my windows 10 desktop so I used the feature in the settings that lets you reset. I chose to remove everything and let it run. Around 30% it suddenly stopped and took me to a blue screen with some options. Since I didn't know what to choose I chose to go back to my computer. I then had a black screen (by black screen I mean the monitor is on and working fine but it is still black). I tried force shutting it down and turning it back on and it will start to boot up and then black screen again. Help is much appreciated because I would rather not lose it to a computer shop for a while.