I updated windows and not valid now?

[brantkin]

So i bought my pc like 2 years ago from some guy off craiglist. I just updated it and well i am now i have no back ground and i keep getting messages of windows now being genuine. I am trying to run the genuine validation thing from microsoft's website. However it's taking about an hour so i don't think it's working.

Is there anything else i can do?

 

[turkey3_scratch]

I wasn't surprised when you said you bought Windows off Craigslist. I doubt it's legitimate as is. I'm sure usafrat will also tell you that, he seems to pop up on topics like this.

 

[brantkin]

Just did some more searching, seems MGADiag is used a lot for this. So maybe this will help. Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {F2400521-D04F-4AC3-83FC-98D7CA3E0768}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151230-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F2400521-D04F-4AC3-83FC-98D7CA3E0768}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1865594399-823024900-512530852</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P2.00</Version><SMBIOSVersion major="2" minor="7"/><Date>20131001000000.000000+000</Date></BIOS><HWID>09D23107018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-1032013
Installation ID: 001916284760023846046124644154104523148714154012995646
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 1/20/2016 6:21:15 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4AB
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:9:2016 06:56
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PAAAAAIABAABAAIAAQACAAAAAwABAAEAHKImUUAuFT90uE6w7mNgGkogcpFMZXf2hNDoghJwmifDx5Zj

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT Intel_ AoacTabl
AAFT ALASKA OEMAAFT
SSDT Intel_ AoacTabl
SSDT Intel_ AoacTabl
SSDT Intel_ AoacTabl
BGRT ALASKA A M I
SLIC DELL QA09

 

[JackNaylorPE]

While Craig's List is a scary place to buy anything with any level of confidence, if it didn't pop up the not genuine before, it's kinda weird that it took 2 years to pop up. Perhaps the guy sold it to you and since then he diug it out of a drawer and used it for his own upgrade ?

 

[ss202sl]

Does the PC have a sticker on it with the OEM license key? Does it match what you just posted?

 

[brantkin]

While Craig's List is a scary place to buy anything with any level of confidence, if it didn't pop up the not genuine before, it's kinda weird that it took 2 years to pop up. Perhaps the guy sold it to you and since then he diug it out of a drawer and used it for his own upgrade ?

Well this happened right after i downloaded and installed windows updates. I ended up having to take my pc to the shop because of my graphic's card having trouble.

Also no it doesn't this was a pc the guy custom made. I wanted a custom pc since i felt it was easier to get into making my own with a custom built one.

 

[Wolfshadw]

Is this a custom build that you purchased or an off-the-shelf system (Dell, HP, Acer, etc...)?

If it's an off the shelf system, the OS (assuming it's the original OS) should still be valid and you'd just need to reactivate. If online doesn't work (as it sounds like it's not), you should just contact Microsoft over the phone to reactivate.

If it's a custom build, then there is a fair chance that the product key has been blacklisted, but the process would still be the same in that you'd need to contact Microsoft. This time, instead of walking you through the activation, they'll just tell you it's not a valid key and you will need to purchase a new one.

-Wolf sends

 

[brantkin]

Is this a custom build that you purchased or an off-the-shelf system (Dell, HP, Acer, etc...)?

If it's an off the shelf system, the OS (assuming it's the original OS) should still be valid and you'd just need to reactivate. If online doesn't work (as it sounds like it's not), you should just contact Microsoft over the phone to reactivate.

If it's a custom build, then there is a fair chance that the product key has been blacklisted, but the process would still be the same in that you'd need to contact Microsoft. This time, instead of walking you through the activation, they'll just tell you it's not a valid key and you will need to purchase a new one.

-Wolf sends

Well it is a custom one, and the problem i am having is. I don't know the product key the guy never gave me it.

 

[unksol]

Then you don't have a license and need to buy one. No certificate of authenticity with the key no valid license.

 

[Wolfshadw]

Per the license agreement, the person selling the system with Windows installed was required to provide you with the product key. The ideal situation has you contacting that individual for the product key he sold to you.

Failing that, I would recommend using a third party software package like Magic Jelly Bean to retrieve your product key. Then contact Microsoft to attempt to have your OS activated.

-Wolf sends

 

[brantkin]

Per the license agreement, the person selling the system with Windows installed was required to provide you with the product key. The ideal situation has you contacting that individual for the product key he sold to you.

Failing that, I would recommend using a third party software package like Magic Jelly Bean to retrieve your product key. Then contact Microsoft to attempt to have your OS activated.

-Wolf sends

How do i go about contacting microsoft about this? I have never messed with windows or anything really. :/

 

[Wolfshadw]

Try this:

Activate Windows 7 manually:
1. Click Start, and in the Search box type : slui.exe 4
2. Press ENTER on your Keyboard
3. Select your Country.
4. Select the Phone Activation option, and hold on for a real person.
Windows is showing as “Not-Genuine”

Source

-Wolf sends

 

[JackNaylorPE]

You can recover your product key (as well as all other hardware and software keys) with Belarc Advisor. Must have utility before wiping a HD