I want to flash my GPU bios but I can't find the right bios version.

[Tryhardus]

I've been having problems with my GPU ever since I got it. First of all here are my specs.

Intel i7-3770k @ 3.5 GHz (3.9 With Turbo)
8 GB DDR3 RAM
AMD Radeon R7 250 2GB GDDR5
1 TB 7200 RPM HDD
Windows 10 Home

Whenever I have a situation where my PC wants to utilize anything in DirectX 10 or 11 (and probably 12) it crashes my GPU or it just freezes the display until a TDR occurs and the game crashes or it just sits there with a white screen.

I've looked around a bit and found that a solution to my problem might be to flash my GPU's bios but here is where I have a problem.

http://i.imgur.com/B5jxftp.png

Here is a link to my GPU-Z window for the card. As you can see the card has 2 GB of GDDR5 video memory. However, I can't find a bios version that fits this at all. They are either 2 GB GDDR3 which is no good. Or only 1 GB. The board ID that shows up is 113.xxx.xxx and anything I find to do with that leads me to a R9 360 which is clearly not what I have.

I've tried to fix DirectX 11 crashes -
Underclocking both GPU and memory
Re installing windows
Rolling back drivers
Uninstalling and reinstalling drivers
Lowering video settings (Menus in games work fine)
Repairing DirectX 9.0c

So I don't really know what to do here, the logo on the front (because I forgot who the manufacturer was) says DC power then 3d graphics Accelerator (Which is kind of ironic).

Anyone know what to do?

 

[DRagor]

I think it *might* be this one http://www.sapphiretech.com/productdetial.asp?pid=99E4A7A2-75F4-437D-8ACB-1A4872CA03D4&lang=eng
At least all specs match up ...

 

[Tryhardus]

I think it *might* be this one http://www.sapphiretech.com/productdetial.asp?pid=99E4A7A2-75F4-437D-8ACB-1A4872CA03D4&lang=eng
At least all specs match up ...

Hmm, doesn't look like the right card, here is an image of what it looks like
http://i.imgur.com/vRhUoKZ.jpg

It's probably a GPU issue I've got here, because I shoved in my old 8800 GTS and that worked on dx 10 stuff (the max it can utilize).

Thanks for the help, I'll book mark this until I feel its either the right or the wrong one.

 

[DRagor]

Do you have image of bottom side? Should be a sticker there that could help finding what it is.

 

[Tryhardus]

On the bottom is a tag with just a bunch of stuff

There is the name and then there is this

SIN - 2502GSP161100005

I'm not sure what it means but that's about it.

 

[dontlistentome]

That photo of your card makes it look sketchy. Like it's an 'off' brand and not a Sapphire. Where did you get it? It might be damaged. Also, why do you think a bios flash would help?

 

[maxwellmelon]

dontlistentome I am thinking along the same lines as you. looks almost like its a fake card or a really no name brand.

my only suggestion is to try amd regular drivers and not amd "BETA" drivers as they can be unstable. but I'm still almost thinking its not a real fully functional r7 but I could be wrong.

 

[maxwellmelon]

it my view is you got a very rare card or its a knockoff

the device id search seems to match a r7 240

every r7 240 and 250 card ive seem to look at though googling seems to have the vga on the top not in the middle as your card is including the off brands (I only found one version made by gigabyte that has the vga in the middle as is yours)

just wondering did the card come with a cd that said to use these drivers only? a sign of fake cards

I almost think you have a r7 240 knockoff that is oc and running a sapphire r7 250 bios...but again I can be wrong.

 

[Tryhardus]

The card is defo 100% an R7 250, and not a R7 240 running an OC because quite frequently its hitting 100% load on a 1000 MHz clock and not just dying in temps (~50C at 100% load), I would like to add that's a pretty huge OC if its an 240. It only fucks up in directx 11 or 10. which is a head scratcher, this is why I want to flash the BIOS because its just something that could help.

240's don't come with 2 GB GDDR5.

I'm thinking its a sound issue because I don't have a DVI-I connector so I have a DVI-D in the slot which works on display only so it's not outputting sound to the display which has no speakers anyway. Again I have no idea if that could be an issue.

Again I stress that the only problem with the card is that running stuff in Dx 10 or 11 causes a TDR which crashes the game. It's unlikely to be a fault with the card's hardware as even when stressed pretty hard in Dx 9 its perfectly fine. Part of me thinks its simply a BIOS flash to make it work fine. What DRagor posted matches the specs dead on.

I've tried non-beta drivers and they still run into the same problems.