I have a relatively new Lenovo X13 with an i5-10210U @ 1.6GHz processor. For some reason it seems to get 'stuck' at low a clock speed, where it will hover around 0.4-0.8GHz for a long time. It usually happens when I'm on a zoom call and it's not doing anything overly strenuous. The problem is that the performance is so limited that it becomes unusable for several minutes. Audio and video in/out gets very choppy, and it never fails to happen at the worst times...
I don't know if it's related, but when it happens the following sensor limits are all active:
IA-Package-Level RAPL PL1
GT-Pakcage-Level RAPL PL1
GT-Inefficient Operation
Each of those will become active / then inactive at times, but it seems like all three are active when it gets "stuck" at the low frequency. Once it is stuck, it seems to just take time before it comes out of it. Temps all look ok and I can quit all open programs, and it can still take several minutes to return to normal.
Any idea what may be causing it? Are there settings I can put in place to prevent it?
Thanks for any help!
I don't know if it's related, but when it happens the following sensor limits are all active:
IA-Package-Level RAPL PL1
GT-Pakcage-Level RAPL PL1
GT-Inefficient Operation
Each of those will become active / then inactive at times, but it seems like all three are active when it gets "stuck" at the low frequency. Once it is stuck, it seems to just take time before it comes out of it. Temps all look ok and I can quit all open programs, and it can still take several minutes to return to normal.
Any idea what may be causing it? Are there settings I can put in place to prevent it?
Thanks for any help!