i7 4771 CPU running at 100 degrees C after WIN 10 1803 upgrade

[Schaefer47]

After the latest WIN 10 upgrade of 1803, where I am now running on build 17134.228 I am experiencing that my cores are running at 100 degrees C in idle mode without me starting any programs.
(I usually run PR3Dv4 Flight Simulator s my main program)

I can see that there are apparently a number of issues relating to this last upgrade, where I have also lost my WLan connector as well as heat issues et., etc.

I would appreciate if somebody could provide some structured guidance if there is anything I can do until MSFT gets this fixed.

I am not planning on investing in a new machine for now bu I would like to avoid a complete burn out.

Thanks in advance for your help.



My PC specs.:
CPU Intel® Core™ i7-4771 CPU @ 3.50GHz
Motherboard: Asus H81M-K
RAM: 16384 MB, DDR3-SDRAM, 2 x Kingston 8192 MB (DDR3-1600) - XMP 1.3
GPU: NVIDIA GeForce MSI GTX 1060 6GB (GP106) @ 139 MH
Display: ASUS PB277 (ACI27B5), 27.2 inches (69.1 cm) / 2560 x 1440 pixels @ 50-76 Hz

Below is a readout for HWMonitor for info:

Hardware Monitors
-------------------------------------------------------------------------

Hardware monitor Nuvoton NCT6779
Voltage 0 0.88 Volts [0x6E] (CPU VCORE)
Voltage 1 1.05 Volts [0x83] (VIN1)
Voltage 2 3.36 Volts [0xD2] (AVCC)
Voltage 3 3.36 Volts [0xD2] (3VCC)
Voltage 4 1.00 Volts [0x7D] (VIN4)
Voltage 6 0.64 Volts [0x50] (VIN6)
Voltage 7 0.14 Volts [0x12] (VIN7)
Voltage 8 0.88 Volts [0x6E] (VIN8)
Voltage 9 0.12 Volts [0xF] (VIN9)
Voltage 10 1.00 Volts [0x7D] (VIN10)
Voltage 11 1.05 Volts [0x83] (VIN11)
Voltage 12 0.64 Volts [0x50] (VIN12)
Voltage 13 0.12 Volts [0xF] (VIN13)
Voltage 14 0.12 Volts [0xF] (VIN14)
Voltage 15 1.68 Volts [0xD2] (VIN15)
Temperature 0 119 degC (246 degF) [0x77] (SYSTIN)
Temperature 1 75 degC (166 degF) [0x95] (CPUTIN)
Temperature 3 91 degC (195 degF) [0x5B] (TMPIN3)
Temperature 5 74 degC (165 degF) [0x4A] (TMPIN5)
Temperature 6 119 degC (246 degF) [0x77] (TMPIN6)
Temperature 8 110 degC (230 degF) [0x6E] (TMPIN8)
Fan 0 1125 RPM [0x465] (SYSFANIN)
Fan 1 2067 RPM [0x813] (CPUFANIN)
Hardware registers
Register space LPC, base address = 0x0290
bank 0 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F


Hardware monitor Display API

Hardware monitor NVIDIA NVAPI
Voltage 0 0.63 Volts [0x271] (GPU)
Power 0 4.78 pc (GPU)
Temperature 0 36 degC (96 degF) [0x24] (GPU)
Fan 0 0 RPM [0x0] (GPU)
Fan PWM 0 0 pc [0x0] (FANPWMIN0)
Clock Speed 0 139.00 MHz [0x8B] (Graphics)
Clock Speed 1 405.00 MHz [0x8B] (Memory)


Processors
-------------------------------------------------------------------------

Number of sockets 1
Number of threads 8

APICs
-------------------------------------------------------------------------

Socket 0
-- Core 0
-- Thread 0 0
-- Thread 1 1
-- Core 1
-- Thread 2 2
-- Thread 3 3
-- Core 2
-- Thread 4 4
-- Thread 5 5
-- Core 3
-- Thread 6 6
-- Thread 7 7

Timers
-------------------------------------------------------------------------

ACPI timer 3.580 MHz
Perf timer 3.418 MHz
Sys timer 1.000 KHz


Processors Information
-------------------------------------------------------------------------



IBRS supported, disabled
IBPB supported
STIBP supported, disabled
RDCL_NO no
IBRS_ALL not supported
Turbo Mode supported, enabled
Max non-turbo ratio 35x
Max turbo ratio 39x
Max efficiency ratio 8x
O/C bins none
Ratio 1 core 39x
Ratio 2 cores 39x
Ratio 3 cores 39x
Ratio 4 cores 39x
IA Voltage Mode PCU adaptive
IA Voltage Offset 0 mV
GT Voltage Mode PCU adaptive
GT Voltage Offset 0 mV
LLC/Ring Voltage Mode PCU adaptive
LLC/Ring Voltage Offset 0 mV
Agent Voltage Mode PCU adaptive
Agent Voltage Offset 0 mV
TDP Level 84.0 W @ 35x

Temperature 0 92 degC (197 degF) (Package)
Temperature 1 91 degC (195 degF) (Core #0)
Temperature 2 92 degC (197 degF) (Core #1)
Temperature 3 88 degC (190 degF) (Core #2)
Temperature 4 91 degC (195 degF) (Core #3)
Voltage 0 +0.00 Volts (IA Offset)
Voltage 1 +0.00 Volts (GT Offset)
Voltage 2 +0.00 Volts (LLC/Ring Offset)
Voltage 3 +0.00 Volts (System Agent Offset)
Voltage 4 1.04 Volts (VID #0)
Voltage 5 1.04 Volts (VID #1)
Voltage 6 1.11 Volts (VID #2)
Voltage 7 1.08 Volts (VID #3)
Power 00 6.40 W (Package)
Power 01 2.66 W (IA Cores)
Power 02 n.a. (GT)
Power 03 1.83 W (Uncore)
Power 04 1.91 W (DRAM)
Clock Speed 0 3899.09 MHz (Core #0)
Clock Speed 1 3899.09 MHz (Core #1)
Clock Speed 2 3799.11 MHz (Core #2)
Clock Speed 3 3899.09 MHz (Core #3)
Core 0 max ratio 39.0 (effective 39.0)
Core 1 max ratio 39.0 (effective 39.0)
Core 2 max ratio 39.0 (effective 39.0)
Core 3 max ratio 39.0 (effective 39.0)

 

[stdragon]

Validate with the Intel Processor Diagnostic Tool.

https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

FYI, the fault wouldn't be OS related. It's hardware. It's possible however that your CPU fan isn't working or spinning fast enough if it's software controlled via another app.

 

[geofelt]

You will get more answers if you edit your post to eliminate all of the distracting garbage specs.

At idle, you should be running around 10-15c. over ambient.
I see no way a os change can make such a difference.
More likely, something happened to your cooler.
Perhaps the fan is not working.
In the event that you are using the stock intel cooler:

----------------how to mount the stock Intel cooler--------------

The stock Intel cooler can be tricky to install.
A poor installation will result in higher cpu temperatures.
If properly mounted, you should expect temperatures at idle to be 10-15c. over ambient.

To mount the Intel stock cooler properly, place the motherboard on top of the foam or cardboard backing that was packed with the motherboard.
The stock cooler will come with paste pre applied, it looks like three grey strips.
The 4 push pins should come in the proper position for installation, that is with the pins rotated in the opposite direction of the arrow,(clockwise)
and pulled up as far as they can go.
Take the time to play with the pushpin mechanism until you know how they work.

Orient the 4 pins so that they are exactly over the motherboard holes.
If one is out of place, you will damage the pins which are delicate.
Push down on a DIAGONAL pair of pins at the same time. Then the other pair.

When you push down on the top black pins, it expands the white plastic pins to fix the cooler in place.

If you do them one at a time, you will not get the cooler on straight.
Lastly, look at the back of the motherboard to verify that all 4 pins are equally through the motherboard, and that the cooler is on firmly.
This last step must be done, which is why the motherboard should be out of the case to do the job. Or you need a case with a opening that lets you see the pins.
It is possible to mount the cooler with the motherboard mounted in the case, but you can then never be certain that the push pins are inserted properly
unless you can verify that the pins are through the motherboard and locked.

If you should need to remove the cooler, turn the pins counter clockwise to unlock them.
You will need to clean off the old paste and reapply new if you ever take the cooler off.
----------------------------------------------------------------------------------

 

[Schaefer47]

Validate with the Intel Processor Diagnostic Tool.

https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

FYI, the fault wouldn't be OS related. It's hardware. It's possible however that your CPU fan isn't working or spinning fast enough if it's software controlled via another app.

 

[Schaefer47]

Thanks for your fast response stdragon

I'll check out the tool tomorrow and get back to you.

To geofelt

Ad an old auditor I always try to make as many facts available as possible and there does not appear to be any facility to load up a log.txt file.

The PC is several years old but has not been touched so it could be the cooler. I will make a physical appraisal tomorrow. If it's dead what could be a good replacement?

Thanks again for all input.

 

[mdd1963]

I'd try a pass with Malwarebytes Antimalware, just to make sure you've not inadvertently picked up a piece of malware that has you mining cryptocurrency for someone....although backing up your data and gathering assorted driver packages in case a possible quick format/full reinstall is necessary

 

[Schaefer47]

I'd try a pass with Malwarebytes Antimalware, just to make sure you've not inadvertently picked up a piece of malware that has you mining cryptocurrency for someone....although backing up your data and gathering assorted driver packages in case a possible quick format/full reinstall is necessary

 

[Schaefer47]

Thanks for your input. I did that already two days ago with a clean slate.

Again , thanks for caring.

 

[Schaefer47]

Ran the Processor Diagnostic tool.

It passed on all standard items.

I have also checked that fans. etc. were clean and running. All good.

I had also reduced to standard clock prior to running diagnostics and have observed that temeperatures dropped to around 87/90 degrees when idling.
When running programs the temps jumped up to 99/100 degrees again.

So I am out of ideas. Am currently trying to flash from BIOS version 3601 to 3602 but am experiencing isssues in the EZ flash utility. It refuses to accept input???

Anyway that's all I have from tpday's excercise.

Regards

 

[stdragon]

I had also reduced to standard clock prior to running diagnostics and have observed that temeperatures dropped to around 87/90 degrees when idling.
When running programs the temps jumped up to 99/100 degrees again.

So you've got a an Intel i7-4771 rated for 84 Watt TDP. If you're using the Intel stock HSF that came with the CPU, throw it out and get yourself a real HSF. At the the very least, remove, clean, and reapply thermal compound. Even with stock it shouldn't run that hot.

Honestly, I recommend ether the popular Noctua, or my personal favorite, the Be Quiet - Rock series HSF.

To give you an idea of my personal setup. I'm in an office with low ambient temperatures anyways (about 18C). However, the CPU temps for my i7-6700 are as follows.

Idle = 19C
Maximum (while under 100% CPU load)= 44C
Maximum rated for CPU- 100C

To give you an idea, the i7-6700 is rated for 65 Watt TDP, and I'm using the Be Quiet Pure Rock Slim which is rated for 120W TDP. And and I'm not even OCing at all, it's running at stock speeds.

Per the Be Quiet website, it reports your motherboard can take their larget HSF, the Dark Rock Pro 4 which is rated for 250W TDP! IMHO that's a bit overkill, but you can do it. I'm thinking a Pure Rock (150W) or the Shadow Rock 2 (180W) for OCing should be adequate.

 

[geofelt]

What did you do to "reduce to standard clocks" ?
Was there some kind of overclocking going on?

A non "K" processor can be minimally overclocked via the BCLK setting, but 3% is perhaps the limit.
If you use system restore to go back before the windows 10 update does operation revert to normal?
Your cpu vcore is 0.88 which is nominal if not low.
It is the vcore that directly drives up the cpu temperature.

Do a double check on the cooler again.
With the power off, nudge the cooler; it should not wiggle.
Look at the back of your motherboard..
You should see all 4 white pushpins equally through the motherboard and locked.

I can think of no reason why a software change should impact your cooling so much.
Before simply changing out the cooler, I would want to find out the source of your new problem.
A new windows upgrade may well start indexing tasks which can be very cpu intensive.
Task manager may identify the cpu consuming task for you.
That may account for your 100% cpu usage, but not the temperature spike.

If the latest bios update does not include a fix that is related to your problem, I would not update.
Particularly if your cpu is not stable.
A failed flash can brick your motherboard and make it difficult and perhaps impossible to recover from.

What is your case and cooling fan arrangement?
Any cooler needs a good source of fresh air to do it's job.
If you remove the case covers and direct a house fan at the innards, does that help?

If you have 160mm available for a cooler, my favorite is the $35 scythe kotetsu.
https://www.newegg.com/Product/Product.aspx?Item=13C-0004-00005
It bests the popular hyper212 and some noctua coolers.
Here is a review:
http://www.silentpcreview.com/article1391-page1.html

 

[Schaefer47]

I had also reduced to standard clock prior to running diagnostics and have observed that temeperatures dropped to around 87/90 degrees when idling.
When running programs the temps jumped up to 99/100 degrees again.

So you've got a an Intel i7-4771 rated for 84 Watt TDP. If you're using the Intel stock HSF that came with the CPU, throw it out and get yourself a real HSF. At the the very least, remove, clean, and reapply thermal compound. Even with stock it shouldn't run that hot.

Honestly, I recommend ether the popular Noctua, or my personal favorite, the Be Quiet - Rock series HSF.

To give you an idea of my personal setup. I'm in an office with low ambient temperatures anyways (about 18C). However, the CPU temps for my i7-6700 are as follows.

Idle = 19C
Maximum (while under 100% CPU load)= 44C
Maximum rated for CPU- 100C

To give you an idea, the i7-6700 is rated for 65 Watt TDP, and I'm using the Be Quiet Pure Rock Slim which is rated for 120W TDP. And and I'm not even OCing at all, it's running at stock speeds.

Per the Be Quiet website, it reports your motherboard can take their larget HSF, the Dark Rock Pro 4 which is rated for 250W TDP! IMHO that's a bit overkill, but you can do it. I'm thinking a Pure Rock (150W) or the Shadow Rock 2 (180W) for OCing should be adequate.

 

[Schaefer47]

Hi,
I cleaned up the case, which helped the temperatures somewhat.
When using a termografisk measurement tool I am reading some 50 degrees + on the back side of the mobo. CPU Temperatures at emote normal.

It has been interesting to dig into this and as I have long been thinking of a new rig, I will probably start a move to a i7 8700K setup, since the 9XXX series coming soon will not do much for a Flight Simulator - at least in my lifetime, there might be few goos deals comin up, particularly since I am very happy with my MSI gtx 1060 6gb which is easy to OC.


Thanks for your assistance and guidance.

Best wishes.

 

[Schaefer47]

Hi,
I cleaned up the case, which helped the temperatures somewhat.
When using a termografisk measurement tool I am reading some 50 degrees + on the back side of the mobo. CPU Temperatures at emote normal.

It has been interesting to dig into this and as I have long been thinking of a new rig, I will probably start a move to a i7 8700K setup, since the 9XXX series coming soon will not do much for a Flight Simulator - at least in my lifetime, there might be few goos deals comin up, particularly since I am very happy with my MSI gtx 1060 6gb which is easy to OC.


Thanks for your assistance and guidance.

Best wishes.