[SOLVED] i7-9750h refuses to overclock

[pilopet]

I have an asus rog prebuilt laptop with the i7 9750h and it cant go over its base clock speed for whatever reason and i've never seen it hit even 80% usage. To give some context it had an unrelated issue that i brought in on warranty and they said they swapped the motherboard out. Since reciving it back i cant run anything and its really frustrating considering what ive payed for it. If anyone can shed light on this i'd really appreciate it, thanks

 

[MrN1ce9uy]

The H series CPUs aren't made for overclocking as they have a locked multiplier (afaik). As far as reaching turbo boost speeds, that could have to do with thermal limitations, motherboard BIOS/CMOS settings, and Windows Power mode settings.

 

[hotaru.hino]

Check to see that the power settings aren't set to power saver. Also one more thing to check is in Control Panel\All Control Panel Items\Power Options\Edit Plan Settings -> "Change advanced power settings" -> Expand "Processor Power Management" and "Maximum processor state" and make sure it's at 100%.

 

[pilopet]

The H series CPUs aren't made for overclocking as they have a locked multiplier (afaik). As far as reaching turbo boost speeds, that could have to do with thermal limitations, motherboard BIOS/CMOS settings, and Windows Power mode settings.

thats what i meant, the turboboost is supposed to go to something like 4.20 ghz. ive looked in the bios and haven't seen anything to do with the turbo. as for the thermal settings i haven't looked & the power mode is on high performance

 

[pilopet]

Check to see that the power settings aren't set to power saver. Also one more thing to check is in Control Panel\All Control Panel Items\Power Options\Edit Plan Settings -> "Change advanced power settings" -> Expand "Processor Power Management" and "Maximum processor state" and make sure it's at 100%.

the processor power management fixed it you are a life saver i cant express to you how much you've helped i feel like an idiot now haha. they were both stuck on 10%

 

[hamletrules]

I personally have an i7-10750, recently when playing the same games, my cpu usage has almost doubled, which reguardless of temps plummets my clockspeed I have tried factory resets, all windows and powersettings are optimized I have even gone so far to disable powerthrottling, speedhift set to 0 and speed step disabled. Was wondering if anyone could lend a hand? thanks.