Question i7 / GTX 780 Ti / 32GB RAM Dropping Frames on LOW settings (Fortnite) | Under-performing in Userbenchmark

WolfDale7

Distinguished
Jul 29, 2011
28
0
18,530
0
I have an older system that I had built ~4-5 years ago for video editing + content creation.

I recently (1.5 yrs ago...) picked up the terrible habit of playing Fortnite, and while I had thought that my PC would be "good enough" to run Fortnite, I have recently been getting some incomprehensible frame drops while I game (consistently).

Settings are low everything (view distance is epic; shadows off; V-sync off -- but I prefer to play with it on)

Average frame rate is ~50, but every few seconds it drops down to 20.

GPU utilization is ~20%. I thought this was a GPU issue all along and tried the following:
  • reinstalling drivers
  • reinstalling previous 4 drivers and testing each one out
  • uninstalling Shadowplay
  • V-sync off
  • V-sync on
  • Nvidia Inspector -> hard cap FPS at 58 and enabling v-sync
  • Reinstalling Windows
  • Overclocking GPU
  • Reseating GPU
  • Windows power management set to performance
I was stumped... Then I ran UserBenchmarks and it looks like both my CPU and GPU turned into lazy cats.

UserBenchmarks score: https://www.userbenchmark.com/UserRun/22353771
UserBenchmarks Run #2 (no background apps): https://www.userbenchmark.com/UserRun/22354000
Ran it once more immediately after boot, and the clock speed is in line with expectations: https://www.userbenchmark.com/UserRun/22354163
And after the last run, I tested again, but CPU speed appears to have "stuck" at 1.30Ghz for the duration of the test. https://www.userbenchmark.com/UserRun/22354221


I suspect something may be preventing the CPU from properly operating at base clock.

Components: https://ca.pcpartpicker.com/list/v7x7yc

I'm at a loss to what's happening, all temps are perfect. CPU is idling at 27 w/ stress max temp of 41, and GPU is about 45 idle with a stress temp of 70.

Any suggestions would be great. Hoping that I don't need new components!!

Thank you :)
 
Last edited:

Lutfij

Titan
Moderator
I've said this before and I'll keep saying it until they end up rectifying their scoring system, which is, that they should be banned. That site has been misleading a lot of people into thinking something is seriously wrong with their hardware. I've seen people here who RMA'd their parts thinking Userbenchmark was right only to be sitting in the same boat.

That being said, which BIOS version are you on for your motherboard? When you mention reinstalling the OS, which version are you currently on and did you recreate the installer using Windows Media Creation Tools to rule out a corrupt installer? Did you use DDU to rid the system of the GPU drivers prior to everytime you reinstalled the drivers? Did you manually install the drivers meant for your platform in an elevated command?
 

WolfDale7

Distinguished
Jul 29, 2011
28
0
18,530
0
I'm a step closer to solving this thanks to some folks over @ reddit!

I've said this before and I'll keep saying it until they end up rectifying their scoring system, which is, that they should be banned. That site has been misleading a lot of people into thinking something is seriously wrong with their hardware. I've seen people here who RMA'd their parts thinking Userbenchmark was right only to be sitting in the same boat.
While this could have been determined another way, UserBenchmark pointed out that I had an under-performing CPU -- the entire time, I thought my issue was GPU related. Without this test, my hardheadedness would have had me continuously troubleshooting the GPU

That being said, which BIOS version are you on for your motherboard? When you mention reinstalling the OS, which version are you currently on and did you recreate the installer using Windows Media Creation Tools to rule out a corrupt installer? Did you use DDU to rid the system of the GPU drivers prior to everytime you reinstalled the drivers? Did you manually install the drivers meant for your platform in an elevated command?
BIOS version - Latest version, "F7" from the Gigabyte site
OS Installation - Used Windows Media Creation and am on Windows 10 Pro, Version 10.0.18362 Build 18362
GPU Drivers - Did not use DDU to rid of GPU drivers -- potentially explains why some version of nvidia drivers got installed on every uninstall reboot. Will keep this in mind for next time.


I'm a little further ahead now, but haven't had a chance to test in-game.
My power options, despite being on "high performance" on windows had the processor power management minimum set at 5%, and max at 100%.
In my initial benchmark runs, the site indicated that my CPU was operating at 1.30-1.90GHz -- much lower than the expected 3.4GHz

I set both at 100% and re-ran the benchmark, and the score is much better. However, I haven't been able to test in-game, and am a little weary about having the CPU running at 100% 24-7, so would need to explore some alternatives if this does work.

I'll report back this evening with game performance. Would certainly be interesting to see if this "fixed" my issues.

Here are the results of my latest UserBenchmark test:
https://www.userbenchmark.com/UserRun/22363535

It's also reporting that my GPU is under-performing, but to your point, I will take that with a grain of salt. I'm not even sure what drivers I'm on right now since I've been installing/reinstalling so much, but will have everything updated once again and see if that helps too! The results on Userbenchmark are probably also a bit skewed with some OC data littered in between stock runs.
 
Last edited:

ASK THE COMMUNITY

TRENDING THREADS