Question iAP Interface

[Skeith8]

Our church bought a new camera, my pc didn't read the camera as a webcam (for live streaming) and has an error regarding iAP interface. Of course before coming here, I've tried reinstalling drivers, updated windows and checked the internet but still no progress. The thing is, it works on my brother's pc.

Bro's pc:
i5 8600
Asus b360-h

My pc:
i5 10400f
Asus b560-a

I was wondering if it has something to do with my cpu since it has no integrated graphics. Because if that's the case, our church's pc has r5 3600 which also does not have an apu. I know there is a workaround for this, to just use a capture card but it bugs me that my pc has an error like this and I might come across with it again sooner or later.

https://postimg.cc/R3pWHwnC
https://postimg.cc/vc46LqvR

 

[COLGeek]

What service are you using to stream the content to? Also, what is the make/model of the webcam itself?

 

[Skeith8]

What service are you using to stream the content to? Also, what is the make/model of the webcam itself?

oh yeah forgot to mention, camera is Canon EOS R10, already downloaded their webcam utility driver. I tried using it on OBS and just the default camera in windows. It both worked on my brother's pc and nothing on my pc. My connection was type c usb (camera) to type a (pc)

 

[COLGeek]

What GPU do you have in your PC and in the church's? I haven't come across a requirement for an iGPU yet. Still reviewing FAQs.

Did the webcam utility install without error on your PC? Are you connecting via USB C on both PCs?

 

[Skeith8]

What GPU do you have in your PC and in the church's? I haven't come across a requirement for an iGPU yet. Still reviewing FAQs.

Did the webcam utility install without error on your PC? Are you connecting via USB C on both PCs?

Mine is gtx 1070ti, the church's 1050ti.

Yup, no error, both type c, its the only port on the camera

 

[COLGeek]

Is it type C on the PC side?