iBUYPOWER Windows 8.1 computer freezing at Automatic Repair screen

[FaerieSymphony]

My brother's computer came with Windows 8.1 installed on it from Newegg. (http://www.newegg.com/Product/Product.aspx?Item=N82E16883227537)

It's a fantastic thing, perfect for his gaming needs.

He turned his computer off at about 9am this morning when it froze for awhile and set off to clean his room and move stuff around, dust, etc. And when he turned it on again about two or so hours ago it was at the Automatic Repair screen. It stuck like that for half an hour. So, he shut it off again and upon turning it back on. It stuck at that screen again.

Any tips on how we can bypass the screen? We can't get to the desktop or login screen at all.

 

[noidea_77]

That sounds like a broken hard drive. Time to rma it.

 

[FaerieSymphony]

Of course, after I have all this posted and go to the trouble of spending an hour+ online trying to research these things for him he is now having no problems just because he unplugged and then plugged it all back in. *sigh*

 

[FaerieSymphony]

That sounds like a broken hard drive. Time to rma it.

RMA? We bought this computer 3 months ago, how the h#%^ could the hard drive be broken?

 

[noidea_77]

It typically happens within the first few weeks or never ever. Run the windows checkdisk on it to be sure: right click on the disk in explorer / properties / tools. Needs a restart on the c: disk

 

[Ievens62]

I had the exact same problem with a separate ibuypower PC off of newegg. Read this, unplugged a few things restarted it a couple of times and it worked perfectly. I will never understand computers...

 

[Zachary Bird]

Im having the exact same problem with the same computer. I start it, it shows the windows logo and then restarts and shows windows logo with automatic repair and stays there -_- its pissing me off lol