Identifying and troubleshooting unknown graphical issue (help much appreciated)

Miles_andrew1

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Nov 24, 2014
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Hi, I bought a PC from MSY not much more than a month ago.
Here are the specs:

Processor: Intel Core i5-4690 @ 3.5GHZ (stock fan)
GPU: Geforce GTX 770 2G VRAM
Ram: 8GB (unsure of model)
Motherboard: ASUS H81M-PLUS

My issue is that when I am playing games, and move my mouse, the scenery will split into different sections that all move to where I move the cursor at different times. Eg, the sky will get there quicker than the gun in an FPS game, and then the bottom will move at a different time altogether as well. It's a very strange problem, I know. I am unable to open the case as this will void my warranty, and MSY have made it impossible to do so with flat top screws. I plan to take it into the store if nobody can offer any help, but I'm hoping it's not a hardware issue (regardless of how apparent it is that it might be) so that I don't have to take it in, as they usually take a very long time with things like this. The difference at which the sections of the screen move to where I move the mouse is very slight, but is enough to really get under my skin, frustrate me, and makes the game look nowhere near as good as it could without this problem. I have played a couple of games to the end without noticing it too much, but now that I am playing a bit more, it is very apparent. I should also add that I have no problem playing 2D games such as Civilization V. All of my drivers are completely up to date.

Has anyone else ever had this problem? How did you fix it?

Thank you, Help very much appreciated :)

 
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