If anyone can help me debug a BSOD I have been getting for 3+ months I would be eternally grateful

Chad Riggs

Distinguished
Aug 18, 2014
2
0
18,510
I have no problem uploading the dump file and PC components I just want to know if the problem is something I can fix or not before I spend money on PC parts.

PC parts include:

-Intel i7 Core980x (stock clock) to try and solve the issue.
-Nvidia GTX 780
-12gb Corsair Dominator Ram (1600Mhz)
-Asus P6X58D-Premium Mobo
-Samsung SSD 250gb
-Western Digital 500gb HDD
-Thermaltake 1200w

I will post the Dump files if someone is willing to help. Again any input or feedback is greatlly appreciated.
 
Eliminate ram as an issue by running memtest86+.
You should get NO errors through a handful of complete passes.

Stress test using OCCT. Go long enough for the heat to peak and stabilize.

Are your motherboard, and graphics drivers up to date?

Is there possibly a motherboard bios update that might fix your problem?
 

Chad Riggs

Distinguished
Aug 18, 2014
2
0
18,510
The ram is the same and I have updated all drivers as much as I could, ran memtest and it was fine, pretty much tried everything under the sun on my end I believe. I apologize as I did not give full details of everything that I have had happened to me. The dump file is as follows:


Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
Machine Name:
Kernel base = 0xfffff801`ee27b000 PsLoadedModuleList = 0xfffff801`ee5452d0
Debug session time: Mon Aug 18 08:36:05.540 2014 (UTC - 4:00)
System Uptime: 0 days 8:21:59.226
Loading Kernel Symbols
...............................................................
................................................................
.................Page 154c28 not present in the dump file. Type ".hh dbgerr004" for details
..
Loading User Symbols
PEB is paged out (Peb.Ldr = 00007ff5`ffffa018). Type ".hh dbgerr001" for details
Loading unloaded module list
...............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, ffffe00037e61028, ba000000, 400405}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe00037e61028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000400405, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_GenuineIntel

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: bf4.exe

CURRENT_IRQL: f

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

STACK_TEXT:
ffffd001`54710ef8 fffff801`ee242213 : 00000000`00000124 00000000`00000000 ffffe000`37e61028 00000000`ba000000 : nt!KeBugCheckEx
ffffd001`54710f00 fffff801`ee43b825 : 00000000`00000001 ffffe000`354e3fd0 ffffe000`354e3fd0 ffffe000`37e61028 : hal!HalBugCheckSystem+0xcf
ffffd001`54710f40 fffff801`ee2426a0 : 00000000`00000728 00000000`00000001 ffffd001`54711330 00000000`00000000 : nt!WheaReportHwError+0x22d
ffffd001`54710fa0 fffff801`ee242a0d : ffffe000`00000010 ffffe000`354e3fd0 ffffd001`54711148 ffffe000`354e3fd0 : hal!HalpMcaReportError+0x50
ffffd001`547110f0 fffff801`ee2428f8 : ffffe000`354e34a0 00000000`00000001 00000000`00000001 00000000`00000000 : hal!HalpMceHandlerCore+0xe1
ffffd001`54711140 fffff801`ee242b42 : 00000000`0000000c 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe4
ffffd001`54711180 fffff801`ee242ccf : ffffe000`354e34a0 ffffd001`547113b0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
ffffd001`547111b0 fffff801`ee3d9abb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
ffffd001`547111e0 fffff801`ee3d9871 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
ffffd001`54711320 00000001`407c05ca : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
00000000`6a68ec50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00000001`407c05ca


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP: 0

IMAGE_VERSION:

FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_mae

FAILURE_ID_HASH: {7c95de0c-286c-8226-45c2-422b4de101d6}

Followup: MachineOwner
---------