If Deep Sleep Mode is enabled. Please Plug the Cable issue.

Barney12

Prominent
Jul 26, 2017
6
0
510
Hello, im trying to install the newest realtek audio driver and I get the error The Realtek Ethernet Controller was not found. If Deep Sleep Mode is enabled. Please Plug the Cable. I have tried to clear the cmos by removing the cmos battery for 10 minutes but it didn't work. Please help me :)

OS: Windows 10
 

DSzymborski

Curmudgeon Pursuivant
Moderator


That's the message you get if you try to install the Realtek PCI-E ethernet drivers and don't have the correct hardware, not audio drivers. What are your *exact* computer specs and where is the *exact* driver you're trying to download?
 

Barney12

Prominent
Jul 26, 2017
6
0
510


Specs:
Windows 10 Pro 64-bit
CPU
Intel Core i5 6600K @ 3.50GHz
Skylake 14nm Technology
RAM
16,0GB Dual-Channel Unknown @ 1066MHz (15-15-15-36)
Motherboard
Gigabyte Technology Co. Ltd. Z170-Gaming K3 (U3E1)
Graphics
Acer KG241 P (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1070 (MSI)
Storage
931GB Western Digital WDC WD10EZEX-22MFCA0 (SATA )
232GB Samsung SSD 850 EVO 250GB (SATA (SSD))
Optical Drives
ASUS DRW-24F1ST a
Audio
Logitech G633 Gaming Headset

Link to driver: https://www.realtek.com/zh-tw/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-pci-express-software

It's the one that says Win10 Auto Installation Program Version: 10.031
 

DSzymborski

Curmudgeon Pursuivant
Moderator
Yeah, those aren't audio drivers that you're trying to download. Your motherboard doesn't even have an ethernet controller from Realtek, so that's why the install is failing.

You also want to be downloading drivers from your *motherboard* manufacturer, not Realtek's site.

This is where you should be going to get specific drivers for your motherboard.

https://www.gigabyte.com/Motherboard/GA-Z170-Gaming-K3-rev-11#support-dl-driver
 
Solution