Question I'm getting daily blue screens and game crashes ?

[perfikk]

Hello, (English is not my first language, so I apologize for any language mistakes)
For some time now, I've been having problems with my computer and I don't know what to do anymore. Every few days, my computer gets a BSOD at various times, and besides that, most of my games crash while playing.Of course, the temperatures are within the normal range. I've tried updating all drivers and searching for help online.In the link below, I'll include the last two files from the minidump folder.
https://drive.google.com/drive/folders/1Pi7cCAmGDYQLnFgPGGHf9jTu8_kPl8_b?usp=drive_link

Thank you in advance for any help, and I hope I can finally find a solution to the problem.

My PC specifications
AMD Ryzen 5 3600
B450 Tomahawk MAX
MSI RTX 2070 Super
ADATA m2 1tb
g.skill 2x8gb 3600mhz CL19

I hope I have sent everything needed; if not, I can send more. Here is also link to system information file:
https://drive.google.com/file/d/1kk9C4IxGKtCT4hj5hdp9xIQlNrqB38jq/view?usp=sharing

 

[Lutfij]

Welcome to the forums, newcomer!

luafv.sys
+
ntkrnlmp.exe
is what's showing up for me when I read through your .dmp file.

You can try and run Startup Repair;
Press and hold down Shift key when you initiate a reboot off of Start>Troubleshoot>Advanced options>Startup Repair. See if that helps.

Where did you source the installer for the OS?

 

[perfikk]

Welcome to the forums, newcomer!

luafv.sys
+
ntkrnlmp.exe
is what's showing up for me when I read through your .dmp file.

You can try and run Startup Repair;
Press and hold down Shift key when you initiate a reboot off of Start>Troubleshoot>Advanced options>Startup Repair. See if that helps.

Where did you source the installer for the OS?

I did that and get notification that System strart up couldnt repair my PC here is a log file:
https://drive.google.com/file/d/1RmycmmDOouu15n5mTM658Z3k04zpy0Uk/view?usp=sharing

I got it from microsoft site.

I tried few things that I found online but still nothing helps.

 

[ubuysa]

Can you please upload the full kernel dump? It's the file C:\Windows\Memory.dmp and it will be large.

I'm asking because the most recent of these two dumps is a 0x101 CLOCK_WATCHDOG_TIMEOUT and we need a full kernel dump to analyse this bugcheck. It's a serious one too, this BSOD happens when a processor fails to respond to the clock synchronisation interrupt. It can be caused by a rogue driver disabling interrupts on a processor for too long but most usually this BSOD indicates a CPU problem.

 

[perfikk]

Can you please upload the full kernel dump? It's the file C:\Windows\Memory.dmp and it will be large.

I'm asking because the most recent of these two dumps is a 0x101 CLOCK_WATCHDOG_TIMEOUT and we need a full kernel dump to analyse this bugcheck. It's a serious one too, this BSOD happens when a processor fails to respond to the clock synchronisation interrupt. It can be caused by a rogue driver disabling interrupts on a processor for too long but most usually this BSOD indicates a CPU problem.

I couldn't find this file on my computer, so I looked online for how to get it, and from what I understand, it's enough to change the options in the advanced system settings to kernel memory dump and wait until I get another BSOD? If that's the case, as soon as I get a BSOD, I will send the file.

 

[ubuysa]

You shouldn't need to change the dump options, leave it set at 'Automatic Memory Dump'. If the kernel dump has gone then it's likely been deleted by a disk cleanup tool. Avoid running those until the problem is solved.

ONLY upload the kernel dump if you get another CLOCK_WATCHDOG_TIMEOUT BSOD.

Since you've been having problems for a while, and since that 0x101 BSOD suggests a possible CPU cause, you might want to run Prime95...

1. Download Prime95 and a CPU temperature monitor (CoreTemp will do).
2. Keep the temperature monitor running all the time you run Prime95. Your CPU will get hot!
3. Run the smallFFT test for a minimum of 1 hour.
4. If Prime95 generates error messages, if the system crashes/freezes/BSODs, or if your CPU temp reaches 95°C (Tmax for your CPU), then stop Prime95 and let us know what happened.

FYI: The small FFT test stresses the CPU more than RAM. The large FFT test stresses RAM more than the CPU. The Blend test is a mixture of the two. Since we suspect the CPU the smallFFT test will reveal any problems.

 

[perfikk]

You shouldn't need to change the dump options, leave it set at 'Automatic Memory Dump'. If the kernel dump has gone then it's likely been deleted by a disk cleanup tool. Avoid running those until the problem is solved.

ONLY upload the kernel dump if you get another CLOCK_WATCHDOG_TIMEOUT BSOD.

Since you've been having problems for a while, and since that 0x101 BSOD suggests a possible CPU cause, you might want to run Prime95...

1. Download Prime95 and a CPU temperature monitor (CoreTemp will do).
2. Keep the temperature monitor running all the time you run Prime95. Your CPU will get hot!
3. Run the smallFFT test for a minimum of 1 hour.
4. If Prime95 generates error messages, if the system crashes/freezes/BSODs, or if your CPU temp reaches 95°C (Tmax for your CPU), then stop Prime95 and let us know what happened.

FYI: The small FFT test stresses the CPU more than RAM. The large FFT test stresses RAM more than the CPU. The Blend test is a mixture of the two. Since we suspect the CPU the smallFFT test will reveal any problems.

Thank you for the response. I downloaded the programs you mentioned, and immediately on my first attempt with Prime95, as soon as I clicked OK to start the test, the computer suddenly froze and after a few seconds, I got a BSOD. This time, I found a MEMORY.DMP file in the Windows folder. Here is the link to it:
https://drive.google.com/file/d/1n8kUCQq0gCK3Z5IBb6uOQTUFBCpQQSwO/view?usp=sharing

Currently, I started a second test and this time it ran without a BSOD, but I'll let it run for the hour as you suggested.

 

[perfikk]

You shouldn't need to change the dump options, leave it set at 'Automatic Memory Dump'. If the kernel dump has gone then it's likely been deleted by a disk cleanup tool. Avoid running those until the problem is solved.

ONLY upload the kernel dump if you get another CLOCK_WATCHDOG_TIMEOUT BSOD.

Since you've been having problems for a while, and since that 0x101 BSOD suggests a possible CPU cause, you might want to run Prime95...

1. Download Prime95 and a CPU temperature monitor (CoreTemp will do).
2. Keep the temperature monitor running all the time you run Prime95. Your CPU will get hot!
3. Run the smallFFT test for a minimum of 1 hour.
4. If Prime95 generates error messages, if the system crashes/freezes/BSODs, or if your CPU temp reaches 95°C (Tmax for your CPU), then stop Prime95 and let us know what happened.

FYI: The small FFT test stresses the CPU more than RAM. The large FFT test stresses RAM more than the CPU. The Blend test is a mixture of the two. Since we suspect the CPU the smallFFT test will reveal any problems.

After about 35 minutes of testing, the temperature reached 95 degrees, so I stopped the test. The temperature averaged around 80-85 degrees, and just before reaching 95 degrees, it started to rise. Here is the link to the test log:https://drive.google.com/file/d/1mz0aNt6WPIk-U6ki9IOJzAmPuzghF3-h/view?usp=sharing

For now, I won't start another test and will wait for your response regarding the MEMORY.DMP file and this message.

 

[perfikk]

After about 35 minutes of testing, the temperature reached 95 degrees, so I stopped the test. The temperature averaged around 80-85 degrees, and just before reaching 95 degrees, it started to rise. Here is the link to the test log:https://drive.google.com/file/d/1mz0aNt6WPIk-U6ki9IOJzAmPuzghF3-h/view?usp=sharing

For now, I won't start another test and will wait for your response regarding the MEMORY.DMP file and this message.

I'm not quite sure how to explain what happened, but I noticed that Worker#1 and Worker#2 each had 1 error. Here is exactly what it says:
https://drive.google.com/drive/folders/1Kr944q3_BcnLf8INQLYs9Hq9cMvWaCPP?usp=sharing
Rest of workers 0 warnings 0 errors

 

[ubuysa]

If you see Prime95 errors that's a strong indication that the CPU is flaky. That it won't run Prime95 without getting too hot is also bad news, a properly cooled and stable CPU should be able to run Prime95 indefinitely.

What CPU cooler do you have and what PSU do you have?

You might also try OCCT and stress the CPU with that for confirmation. (That's what I use for stability testing my new builds)

 

[perfikk]

If you see Prime95 errors that's a strong indication that the CPU is flaky. That it won't run Prime95 without getting too hot is also bad news, a properly cooled and stable CPU should be able to run Prime95 indefinitely.

What CPU cooler do you have and what PSU do you have?

You might also try OCCT and stress the CPU with that for confirmation. (That's what I use for stability testing my new builds)

CPU Cooler - Fera 3 or 5 im not sure
PSU- SilentiumPC Supremo FM2 650W 80 Plus Gold
I've had my computer for a few years, and everything has worked well during that time, so I doubt it's due to the choice of components, but I'm not sure.
I did a CPU stress test in OCCT for an hour, and the maximum temperature was around 87 degrees. The test didn't show any errors. Here is a screenshot from the program:
https://drive.google.com/file/d/1gTloPOz9U568YE3OP-Pz5XXZkDRQREvf/view?usp=sharing

Any ideas what I can test or do now?

 

[perfikk]

CPU Cooler - Fera 3 or 5 im not sure
PSU- SilentiumPC Supremo FM2 650W 80 Plus Gold
I've had my computer for a few years, and everything has worked well during that time, so I doubt it's due to the choice of components, but I'm not sure.
I did a CPU stress test in OCCT for an hour, and the maximum temperature was around 87 degrees. The test didn't show any errors. Here is a screenshot from the program:
https://drive.google.com/file/d/1gTloPOz9U568YE3OP-Pz5XXZkDRQREvf/view?usp=sharing

Any ideas what I can test or do now?

I also started a memory test after writing the previous response, and after a while, I got these errors:
https://drive.google.com/file/d/1MluhLCkve9CqiFiUJsGlm_xwaerdrbvm/view?usp=sharing
Later, I got more errors during the CPU+RAM test:
https://drive.google.com/file/d/1UEkoCurTf69Nu20_D7sb3--DotIoIm4F/view?usp=sharing

 

[ubuysa]

That points strongly at bad RAM then. I would remove one of the RAM sticks and run the OCCT memory tests again, on each stick in turn.

 

[perfikk]

That points strongly at bad RAM then. I would remove one of the RAM sticks and run the OCCT memory tests again, on each stick in turn.

Sorry for the late response, but I was away from home for a week and a half. I did RAM tests with one stick installed, and only one stick showed errors. I assume the only option is to replace it, and I'd like to ask if you could recommend any RAM for the Tomahawk Max B450 and AMD Ryzen 5 3600. Currently, I was using 2x8GB G.Skill Ripjaws V 3600MHz DDR4 CL19, and I'm wondering what would be a good replacement or should I just buy the same ones? Also, do you think it would be a good idea to upgrade to 32GB, I use my PC to stream and work too so any reccomandation to 32gb?

 

[ubuysa]

Generally with RAM you want to buy a kit (pack) of matched sticks, so if one is bad the wise move would be to replace all the sticks with a single kit. If that's not possible then you can usually get away with finding another RAM stick with EXACTLY the same part number as the others.

Mixing different makes, models, even part numbers, is strongly not recommended. Mixing RAM is a very common cause of BSODs and instability.