[SOLVED] Im only getting 3 Mb/s i usually get 20mbs

[based_barry]

the title really says it all, I usually get 20Mb/s and I'm only getting only and doesn't go higher than 3.5Mb/s.
can someone help?

 

[USAFRet]

the title really says it all, I usually get 20Mb/s and I'm only getting only and doesn't go higher than 3.5mb/s.
can someone help?

What is the speed you pay the ISP for?
What are you using to test this?
What is telling you 3-3.5mbps?

Wired or WiFi?

 

[DSzymborski]

And please make sure you're using the proper abbreviations so that we're all on the same page. MBps and MB/s are very different from Mbps and Mb/s. It will make helping you out quicker by avoiding confusion about when you intend to say megabytes and when you intend to say megabits.

 

[based_barry]

What is the speed you pay the ISP for?
What are you using to test this?
What is telling you 3-3.5mbps?

Wired or WiFi?

I pay for 200mbps I'm using chrome to test it and I have been also using steam and other applications that when I go to download something it tells me that I only get 3mbs I'm used to getting around 20mbs and now all of a sudden I have only been getting 3mbs and wireless

 

[USAFRet]

I pay for 200mbps I'm using chrome to test it and I have been also using steam and other applications that when I go to download something it tells me that I only get 3mbs I'm used to getting around 20mbs and now all of a sudden I have only been getting 3mbs and wireless

Disregard what Steam tells you.
THere is half the problem.
Steam reports in megabytes, your ISP in megabits.
3.5 MBs from Steam = 20mbps from your ISP.

Second, WiFi.
You can't do an actual performance test via WiFi.
Far too many variables.

Get an actual ethernet cable. Cat5e.
Run it to your router.
Speedtest.net, and see what it reports.
If you're paying for 200 and only getting 20 via the cable...then there is a problem.

But you can't know until you take Steam and WiFi out of the equation.

 

[DSzymborski]

I pay for 200mbps I'm using chrome to test it and I have been also using steam and other applications that when I go to download something it tells me that I only get 3mbs I'm used to getting around 20mbs and now all of a sudden I have only been getting 3mbs and wireless

Again. Which is MBps and which is Mbps? They're very different and ISP/Speedtest will give the latter while Steam and actual downloads will give the former.

If you're paying for 20 Mbps and Steam's download manager says you're getting 3 MBps, then things are functioning properly. But then you say 200 "mbps" whatever that is, but at the top say you normally get 20 Mbps per second.

If you aren't willing to give details of what's going on, there's nothing else to do but wish you good luck.

 

[based_barry]

yeah sorry my internet is 20MB/s and apps are saying that I'm only getting 3MB/s

 

[USAFRet]

yeah sorry my internet is 20MB/s and apps are saying that I'm only getting 3MB/s

"apps"

WHAT apps?

If this is Steam, then you have ZERO issues.

Your internet is 20mbps.
Steam says 3MBps

Small b vs big B.

megabits -> megabytes.
8: 1

 

[based_barry]

"apps"

WHAT apps?

If this is Steam, then you have ZERO issues.

Your internet is 20mbps.
Steam says 3MBps

Small b vs big B.

megabits -> megabytes.
8: 1

no no, I get 200Mbps and it's saying I'm only getting 3MBps and all of my applications like the Xbox app, steam, etc

 

[DSzymborski]

yeah sorry my internet is 20MB/s and apps are saying that I'm only getting 3MB/s

Are you sure your ISP provides it in MB/s? that's would be highly unusual. It would usually be given in Mbps or Mb/s, which means that downloads of 3 MBps or MB/s would be right in line.

 

[USAFRet]

yeah sorry my internet is 20MB/s

no no, I get 200Mbps

OK....we out here are all confused.

What, specifically, do you pay the ISP for?
What is on the contract?

 

[based_barry]

i pay for 200Mbps but im only getting 30Mbps and when I do a speed test on my phone it says I'm getting 200Mbps so my internet is fine

 

[USAFRet]

i pay for 200Mbps but im only getting 30Mbps and when I do a speed test on my phone it says I'm getting 200Mbps so my internet is fine

Now we have a new number - 30.

Is this wired, or WiFi to the router?

 

[DSzymborski]

At this point, can you provide a screenshot of both the ISP's plan and a screenshot of your internet speed from how you're measuring it? I'm getting dizzy.

 

[based_barry]

Now we have a new number - 30.

Is this wired, or WiFi to the router?

wifi

 

[USAFRet]

wifi

And as said in post #5....you NEED to test this via an ethernet cable.

You slow performance via WiFi, is simply because....WiFi.

You NEED to verify, via an ethernet cable, that you're actually getting the 200mbps at the router.
Any fail after that is simply due to WiFi.

And, also as said....20mbps at your PC == 3MBs as reported by Steam.

The only "problem" would appear to be WiFi between your PC and the router.