i'm trying to reset my password on my Acer aspire v5-571p

[wendy noonan]

i can't remember my password. tells me to usb, and then give me error message "this disk is not a password reset disk" can i get that at best buy? really wish i could remember it....

 

[Novuake]

We can not help you. Please refer to the forum rules.
We have no way to verify it is your PC.