IMac 27" mysterious crash

[ccowan]

Hi All,

I was using my iMac 27" and was playing left 2 dead and then suddenly it completely crashed, I was slightly shocked my this as I have had it for quite a while without it locking up or anything yet.

The only thing I can think of, is that about a week ago I upgraded the RAM to 16gb,and so it might have been that but I doubt it as it has been fine until now.

Also when I was rebooting after the little spinning circle loading bit it loaded a screen that was partially grey distortion and then later black and white squares.

I have done anything with crash logs yet but I'll do that next. Just wondering if anyone has had the same problem?

C Cowan

 

[ccowan]

Crash Log, I am just assuming it is in this part:

13/04/2011 22:16:41 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 0, universe Public
13/04/2011 22:16:42 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 0, universe Public
13/04/2011 22:16:48 [0x0-0x22022].com.valvesoftware.steam[299] unlinked 0 orphaned pipes
13/04/2011 22:17:01 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 0, universe Public
13/04/2011 22:17:01 [0x0-0x22022].com.valvesoftware.steam[299] Failed to load Steam Service
13/04/2011 22:17:01 [0x0-0x22022].com.valvesoftware.steam[299] ServiceStart: failed to start
13/04/2011 22:17:12 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 0, universe Public
13/04/2011 22:17:12 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 76561197988869694, universe Public
13/04/2011 22:17:13 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 76561197988869694, universe Public
13/04/2011 22:17:13 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 76561197988869694, universe Public
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 784
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 218
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 353
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 1045
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 636
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 991
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 1134
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 2242
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 2833
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 2481
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 6473
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 7353
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 7390
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 0
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Adding license for package 152
13/04/2011 22:17:15 [0x0-0x22022].com.valvesoftware.steam[299] Steam error: SteamGetAppCacheSize(80751,0x227d4470,0xbfffa8b0) failed with error 1: cache path contains invalid characters
13/04/2011 22:17:16 [0x0-0x22022].com.valvesoftware.steam[299] SteamID: 76561197988869694, universe Public
13/04/2011 22:17:17 [0x0-0x22022].com.valvesoftware.steam[299] ExecCommandLine: "/Applications/Steam.app/Contents/MacOS/osx32/steam -psn_0_139298"
13/04/2011 22:17:22 [0x0-0x22022].com.valvesoftware.steam[299] Failed to create Service pipeFailed to connect to Steam Service
13/04/2011 22:17:22 [0x0-0x22022].com.valvesoftware.steam[299] Failed to load Steam Service
13/04/2011 22:17:22 [0x0-0x22022].com.valvesoftware.steam[299] ServiceStart: failed to start
13/04/2011 22:17:25 [0x0-0x22022].com.valvesoftware.steam[299] Steam error: SteamGetAppCacheSize(80751,0x227d4470,0xbfffa1d0) failed with error 1: cache path contains invalid characters
13/04/2011 22:17:26 [0x0-0x22022].com.valvesoftware.steam[299] System startup time: 30.44 seconds

 

[Griffolion]

Looks like bad Steam software. If you can, uninstall it.

 

[roagie]

Uninstall and Reinstall steam software like Griffolion said earlier.

If you still have an issue, repair disk permissions. Scrap all the plists associated with the program.