IN DESPARATE NEED OF HELP - crcdisk.sys

[aubie1170]

I have a Dell Inspiron 1720 runnin Windows Vista. Recently, it was working fine, then locked up. I did a hard re-boot and got the same thing ... locked up. After that, if it started Windows at all, it would lock up on the icon screen. I ran a diagnostic and it gave me a long code (which I have somewhere) but I had my 19 year old son look it up and he showed me that it was a hard drive error. No problem right? I can get a new hard drive. Well, I did and it didn't help. I still had the same problem, so I took the new hard drive out and put the old one back in and tried to reset to factory settings with the original OS disk. Still have the same problem. Now, I have run the on board diagnostics and I get two codes. The first is 2000-0146, which is a hard drive error and the second is 2000-0147, which is an Optical Drive problem. Of course, the optical drive problem could be the reason that I can't get the OS disc to cooperate, but I am at a loss. I've researched and found that I can't find an answer. I'm desparate at this point. Do I replace the optical drive (we use it A LOT) and try to reinstall Vista and perhaps replace the old hard drive with the new one, or do I throw it out the window? If I start in safe mode (any of them) it locks up on crcdisk.sys every time, which also indicates a hard drive issue. What do I do? Help please???

 

[hang-the-9]

Did you get the operating system installed on the new hard drive? If you did and were still getting issues, it could be a cable issue if you re-used the same one, or a motherboard issue. Try a new cable, and do a BIOS updated on the motherboard if there is a newer one.

 

[aubie1170]

Did you get the operating system installed on the new hard drive? If you did and were still getting issues, it could be a cable issue if you re-used the same one, or a motherboard issue. Try a new cable, and do a BIOS updated on the motherboard if there is a newer one.

No, the OS would not install on the new hard drive. It locked up in the same place. Of course, that could be because of the Optical Drive error. There is no cable from the laptop to the hard drive, it is a slot that it goes into. The BIOS is updated, no luck.

 

[hang-the-9]

If you are getting the errors with a new drive, it's probably a bad motherboard. Maybe RAM, but both the optical drive and the hard drive run off the same controller, so it's quite likely that controller is bad. Try making a USB boot disk for the Windows setup, take out the DVD drive and try the setup off USB.

 

[aubie1170]

If you are getting the errors with a new drive, it's probably a bad motherboard. Maybe RAM, but both the optical drive and the hard drive run off the same controller, so it's quite likely that controller is bad. Try making a USB boot disk for the Windows setup, take out the DVD drive and try the setup off USB.

I'm not sure how to make a USB Boot Disk but I'll see if I can find out and try it. Not sure what to do after that. Will that tell me if the motherboard is bad?

 

[hang-the-9]

If it fails with the same issue with two different hard drives and the DVD drive removed, it's probably a bad motherboard. You already have diagnosticts telling you that, it's just a matter or removing all other variables like an issue with the DVD drive causing this.